COLIN SORENSON
Summary
Results-driven event operations manager specializing in logistics and client satisfaction. Proven track record of cross-departmental collaboration to ensure flawless event execution. Expertise in budget management and timeline adherence while cultivating strong client relationships.
Overview
6
6
years of professional experience
Work History
Event Operations Manager
4 Points by Sheraton Tallahassee Downtown
Tallahassee, USA
06.2023 - Current
- Primary point of contact for clients, addressing concerns or inquiries in a timely manner.
- Create comprehensive event timelines to ensure all tasks were completed on time and within budget.
- Facilitate cross-department communication among marketing, operations, and other teams to enhance event planning efficiency.
- Implement risk management strategies to address potential challenges or issues during the event.
- Manage budgets with effective expense controls to ensure adherence to financial constraints.
- Collaborate with marketing teams to create promotional materials and social media campaigns for events.
- Conduct post-event evaluations to gather insights for continuous improvement in future event planning.
- Maintain records of event aspects, including financial details.
- Coordinate event logistics, including venue selection, catering, and audio-visual equipment setup.
- Assist in employee recruitment, hiring and interview processes.
Sales Account Specialist, Part-time
Xfinity Comcast
Tallahassee, Florida
08.2025 - 02.2026
- Managed customer inquiries and resolved account issues efficiently.
- Facilitated billing processes and ensured accurate invoicing for customers.
- Consistently exceed sales quotas while earning positive ratings.
- Maintained accurate records of customer accounts using CRM software.
- Built strong relationships with accounts by focusing on exceptional communication.
Independent Contractor
AAA Movers
Minneapolis, Minnesota
05.2020 - 05.2024
- Cultivated client relationships to strengthen connections and optimize account strategy.
- Developed strong relationships with key clients to improve account retention and earn positive reviews.
- Leveraged CRM tools to streamline sales workflows and elevate customer relationship management.
- Estimated and quoted prices, credit or contract terms and delivery dates.
- Conducted training for new hires on moving policies, procedures, and best practices.
- Handled stressful situations professionally and multitasked with ease.
Education
Bachelor of Science - Biological Sciences, Honors Program
Florida State University
Tallahassee, FL08-2024
Associate of Arts -
Lake Sumter State College
01-2021
High School -
South Lake High School
Groveland, FL01-2021
Skills
- Budget management
- Sales and promotion
- Vendor relationship management
- Event calendar management
- Meeting planning
- Workflow Management
- Social Media Management
- Time Management
- Project Management
- Post-event Analysis
Technology
Salesforce, Word, Excel, PowerPoint, Access, Outlook, Photoshop, InDesign, Illustrator, Lightroom
Research And Volunteer
- Florida State University Coastal and Marine Laboratory, 3618 US-98, St Teresa, FL, 32358, 3-D Model Analysis of Artificial Oyster Reefs in Apalachicola Bay, Presented at UROP symposium, 09/01/22 - 04/01/23
- Tallahassee Memorial Hospital, Volunteer, Bixler Emergency Room, 01/01/24 - 12/01/24, Assist medical staff, organization, patient support and/or anything that need to be completed
Timeline
Sales Account Specialist, Part-time
Xfinity Comcast
08.2025 - 02.2026
Event Operations Manager
4 Points by Sheraton Tallahassee Downtown
06.2023 - Current
Independent Contractor
AAA Movers
05.2020 - 05.2024
Bachelor of Science - Biological Sciences, Honors Program
Florida State University
Associate of Arts -
Lake Sumter State College
High School -
South Lake High School