Raven Batson
Merced,CA
Summary
Reliable Non-Emergency Medical Driver with practical experience in transporting patients to medical appointments, ensuring patient comfort and safety. Possess skills in map reading, route planning, and vehicle maintenance. Known for maintaining professional demeanor under pressure and prioritizing punctuality. Previous roles demonstrate commitment to patient care, communication skills, and ability to handle stress effectively.
Overview
8
8
years of professional experience
Work History
Non-Emergency Medical Driver
Active Transport
Merced, CA
02.2024 - Current
- Assessed the condition of patients prior to transport ensuring their safety throughout the journey.
- Provided safe, timely and reliable non-emergency medical transportation services.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Responded promptly to calls for service from dispatch center personnel.
- Adhered to company policies and procedures related to patient confidentiality and HIPAA regulations.
- Transported clients to specified destinations safely and on-time.
- Ensured that proper safety protocols were followed while transporting clients in wheelchairs or stretchers.
- Followed safe lifting and transferring techniques to transport residents.
E-Cart Clerk
Raley's
Merced, CALIFORNIA
06.2022 - 03.2024
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Assistant Facilities Manager
Multicultural Arts Center
Merced, California
10.2021 - 02.2022
- Responsible for overall management of the building, cleanliness of the facility, and excellent customer service skills at all times.
- Answer phone for Manager. Takes message or field/answer all routine and non-routine questions.
- Act as a project manager for special projects, at the request of the Manager
- Enforced policies and procedures to ensure the health, safety and well-being of all patrons and staff.
Barista Shift Supervisor
Starbucks
Merced, CA
05.2017 - 09.2021
- Completed opening and closing duties to facilitate business operations.
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
- Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
Education
High School Diploma -
Atwater Bahai Academy
Atwater, CA09.2014
Skills
- Leadership
- Inventory Management
- Employee training
- Customer Service
Timeline
Non-Emergency Medical Driver
Active Transport
02.2024 - Current
E-Cart Clerk
Raley's
06.2022 - 03.2024
Assistant Facilities Manager
Multicultural Arts Center
10.2021 - 02.2022
Barista Shift Supervisor
Starbucks
05.2017 - 09.2021
High School Diploma -
Atwater Bahai Academy