ERIC NELSON
New London
Summary
The 40+ years of service experience from a broad range of fields makes for a well versed employee and ability to connect with a diverse customer set. I pride myself on reliability, flexibility and adaptability. I’ve received multiple compliments and accolades for Customer Service, Communication Skills and Courtesy.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Non-Emergency Medical Driver
Abby Vans
04.2025 - 01.2026
- Completed accurate documentation of all trips, maintaining records in accordance with company policy and regulatory requirements.
- Improved patient satisfaction by providing timely and safe transportation to medical appointments.
- Assisted patients with mobility challenges, utilizing proper lifting techniques and equipment for their safety and comfort.
- Developed strong relationships with regular patients to foster trust in our services.
Night Manager
Charlie's County Market
05.2024 - 04.2025
- Monitored security cameras to ensure the safety of customers and employees. Apprehending shoplifters to minimize shrinkage.
- Resolved customer service issues in a timely manner while preserving the company's standards of quality and professionalism.
- Frequently advised management on staffing levels and team member performance to facilitate staffing and coverage.
- Held vendors accountable for product organization and stockroom efficiency.
- Accounting and cash reconciliation.
Online Grocery Associate
Wal-Mart Supercenter
02.2024 - 05.2024
- Picked and separated merchandise using inventory management system, corrected discrepancies to improve overall accuracy.
- Met and frequently exceeded the standard of 100 pieces per hour.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Provided product advice to customers to help select most suitable items for individual needs.
Online Grocery Associate
Walmart Supercenter
11.2023 - 02.2024
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Adhered to company policies regarding food safety, handling procedures, and sanitation guidelines throughout the entire online grocery operation.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Brought a higher level of courtesy to the sometimes impersonal atmosphere.
Table Games Dealer
Ameristar Casino Hotel
12.2019 - 10.2023
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Supported promotional events by encouraging player participation in special promotions and tournaments.
- Promoted teamwork among coworkers on the casino floor, fostering a cohesive work environment that optimized both guest experience and dealer performance.
- Inspected table games and equipment to confirm proper function.
Education
Associate of Applied Science - Marketing
Fox Valley Technical College
Oshkosh, WI05.1991
Skills
- Reliability
- Leadership
- Attention to Detail
- Proactive Communication
- Multi-tasking in a high stress environment
Certification
Fork Lift Certification
Timeline
First Aid and CPR Certification
04-2026
Non-Emergency Medical Driver
Abby Vans
04.2025 - 01.2026
Night Manager
Charlie's County Market
05.2024 - 04.2025
Fork Lift Certification
05-2024
Online Grocery Associate
Wal-Mart Supercenter
02.2024 - 05.2024
Online Grocery Associate
Walmart Supercenter
11.2023 - 02.2024
Table Games Dealer
Ameristar Casino Hotel
12.2019 - 10.2023
Associate of Applied Science - Marketing
Fox Valley Technical College