Dedicated retail associate with proven skills in customer service and team collaboration. Committed to creating organized environments and ensuring customer satisfaction through effective communication and problem resolution.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
JCPenney
Redlands, California
10.2022 - Current
Assisted customers with product selection and provided detailed information on features.
Maintained merchandise displays, ensuring an appealing and organized shopping environment.
Processed customer transactions accurately using the point-of-sale system.
Warehouse Worker
Amazon
San Bernardino, California
08.2024 - 12.2024
Loaded and unloaded packages onto delivery trucks efficiently.
Sorted and scanned items for accurate inventory management.
Maintained cleanliness and organization of work areas daily.
Collaborated with team members to meet shipping deadlines effectively.
Cleaning Crew Member
24/7 Cleaning & Labor Services
San Bernardino, California
01.2023 - 06.2023
Cleaned residential and commercial spaces following detailed checklists and procedures.
Operated cleaning equipment such as vacuums, floor scrubbers, and pressure washers.
Maintained cleanliness of tools and equipment, ensuring proper function and safety.
Retail Sales Associate
Nordstrom Rack
Redlands, California
01.2022 - 09.2022
Collaborated with team members to meet daily sales goals and enhance customer service.
Resolved customer inquiries and complaints promptly to ensure satisfaction.
Received and stocked inventory, ensuring products were readily available for customers.
Trained new associates on store policies, procedures, and customer service techniques.
Education
Bachelor of Arts - Business Administration And Management
East Los Angeles College
Monterey Park, CA
06-2028
Associate of Arts - Business Administration And Management
San Bernardino Valley College
San Bernardino, CA
06-2024
High School Diploma -
San Gorgonio High School
San Bernardino
06-2022
Skills
Customer service
Time management
Project management
Team collaboration
Inventory management
Visual merchandising
Stockroom safety procedures
Stock replenishment
Cash register operation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Sign Language
Professional
Timeline
Warehouse Worker
Amazon
08.2024 - 12.2024
Cleaning Crew Member
24/7 Cleaning & Labor Services
01.2023 - 06.2023
Retail Sales Associate
JCPenney
10.2022 - Current
Retail Sales Associate
Nordstrom Rack
01.2022 - 09.2022
Bachelor of Arts - Business Administration And Management
East Los Angeles College
Associate of Arts - Business Administration And Management