Fitness and Health
Raven Cedeno
Miami,FL
Summary
I am a self-motivated and energetic person. I enjoy working with others. Some would describe me as a detail-oriented team player with strong organizational skills. I strive to maintain a positive attitude; making the environment more comfortable for customers, as well as for my fellow associates. I remain open to developing new skills. Capable of learning things quickly with the willingness to take on added responsibilities to meet team goals. I go the extra mile for customers to help and assure future business with them.
Overview
4
4
years of professional experience
1
1
Certification
2
2
Languages
Work History
Delivery Driver
Amazon
10.2022 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in safe and timely manner.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Drove safely in all weather conditions.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Responded promptly to emergency situations involving vehicles or personnel on roadways.
- Delivered goods in timely fashion while adhering to speed limits and other traffic regulations
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Waitress
IHOP
10.2019 - 10.2022
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Provided accurate change for cash transactions using cash register system.
- Maintained clean work station by restocking supplies, wiping down counters.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Trained new employees to perform duties.
Education
High School Diploma -
Career Online High School
Miami, FL 10.2023 - 02.2024
Skills
Punctual and Reliable
Certification
Career Certificate in Professional Skills Development
Interests
Reading and Writing
Herbalism (Herbal Medicine)
Timeline
Career Certificate in Professional Skills Development
02-2024
High School Diploma -
Career Online High School
10.2023 - 02.2024
Delivery Driver
Amazon
10.2022 - Current
Waitress
IHOP
10.2019 - 10.2022