Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Raven Cedeno

Miami,FL

Summary

I am a self-motivated and energetic person. I enjoy working with others. Some would describe me as a detail-oriented team player with strong organizational skills. I strive to maintain a positive attitude; making the environment more comfortable for customers, as well as for my fellow associates. I remain open to developing new skills. Capable of learning things quickly with the willingness to take on added responsibilities to meet team goals. I go the extra mile for customers to help and assure future business with them.

Overview

4
4
years of professional experience
1
1
Certification
2
2
Languages

Work History

Delivery Driver

Amazon
10.2022 - Current
  • Received daily delivery instructions and route assignments from dispatch.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in safe and timely manner.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Drove safely in all weather conditions.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Responded promptly to emergency situations involving vehicles or personnel on roadways.
  • Delivered goods in timely fashion while adhering to speed limits and other traffic regulations
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.

Waitress

IHOP
10.2019 - 10.2022
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Developed positive relationships with regular customers through friendly conversation.
  • Provided accurate change for cash transactions using cash register system.
  • Maintained clean work station by restocking supplies, wiping down counters.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Trained new employees to perform duties.

Education

High School Diploma -

Career Online High School
Miami, FL
10.2023 - 02.2024

Skills

Punctual and Reliable

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Certification

Career Certificate in Professional Skills Development

Interests

Fitness and Health

Reading and Writing

Herbalism (Herbal Medicine)

Timeline

Career Certificate in Professional Skills Development

02-2024

High School Diploma -

Career Online High School
10.2023 - 02.2024

Delivery Driver

Amazon
10.2022 - Current

Waitress

IHOP
10.2019 - 10.2022

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Raven Cedeno