Raven Gaines

• Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
• Communicated with bus drivers, contractors and schools regarding route changes.
• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Managed emergency bus evacuations with appropriate use of emergency door.
• Assisted with assignment of students to bus routes and prepared reports using Software.

• Merchandised attractive shelf displays with current offerings to drive store sales.
• Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
• Loaded and unloaded orders at customer's homes or locations.
• Reviews orders prior to pick up for accuracy and purchase-by dates.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Kept vehicle clean and neat to offer professional impression to every customer.
• Tracked substitutions and informed customers of changes.
• Picked quality and accurate items for 200 daily customer orders.
• Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.

• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
• Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
• Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.

Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.

Obtained information about clients' medical history, drug history, complaints and allergies.

Maintained accurate records of patient care, condition, progress and concerns.

Monitored vital signs, such as blood pressure and pulse.

Responded appropriately to the physical, emotional and developmental needs of patients.

Tested and recorded blood glucose levels.

Changed sterile dressings.

Provided pre- and post-operative care.

Helped patients move in and out of beds, baths, wheelchairs and automobiles.

Cooked appetizing and satisfying meals and snacks.

Scheduled and accompanied clients to medical appointments.

Maintained a clean, healthy and safe environment.

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• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
• Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
• Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
• Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
• Monitored security and handled incidents calmly.
• Reviewed sales and gross profit reports to determine options for increasing market growth.