Raven Garrett
Denver,CO
Summary
Organized and dependable candidate who thrives on learning new skills quickly and approaches challenges with flexibility and openness. Has superior work ethic with excellent communication, multitasking and prioritization skills. Dedicated worker who is motivated and quality minded.
Overview
4
4
years of professional experience
Work History
Leasing Agent Temp
Premier Placements
Atlanta, GA
12.2020 - 09.2022
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
- Educated clients on lease and rental agreements.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Collected monthly assessments, rental fees, deposits and payments.
- Handled resident complaints and maintenance requests.
- Used conflict resolution skills to quickly resolve issues among residents.
- Increased lease renewals by building strong relationships with tenants and addressing their concerns promptly.
- Facilitated clear communication between residents and management staff, resolving disputes amicably when necessary.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Junior Assistant Front Desk Receptionist
Massage Envy
Lawrenceville, GA
08.2018 - 09.2022
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Booking clients with scheduled software system.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Set up and activated customer accounts.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing inquiries promptly.
- Maintained a high level of professionalism with guests, ensuring their needs were met in a timely manner.
- Developed strong relationships with returning clientele by providing personalized service tailored to individual preferences or needs.
- Maintained cleanliness and safety standards within the spa facility, ensuring compliance with all regulations.
- Resolved conflicts between staff members or customers swiftly and professionally, fostering a positive work environment for all parties involved.
Education
Interior Design And Graphic Design
Gwinnett Technical College
Lawrenceville, GA08-2021
Skills
- Ability to work under pressure
- Tech savvy
- Adaptability
- Independent
- Problem-Solving Skills & Team Work
- Organization
- Communication
- Multitasking
- Inbound and Outbound Calling
- Email and telephone decorum
- Listening skills
- Positive Attitude
- Time Management
- Patience
- Card and Cash transaction
- Emergency Response
- Security License
- Surveillance
Volunteer Work
- Gaia Sagrada Ayahuasca Retreat Center Ecuador
-Lead traditional ceremonial practices with herbal medicines
-Made herbal medicines for ceremonial practices
-Responsible for taking care of people mentally, emotionally, and spiritually throughout the journey of retreat
-Made meal preps for about 50-75 people
-Up kept with gardening and plants throughout facility
-Complete duties such as cleaning, organization, paperwork, etc.
Volunteer Work
- Medicina Transformativa Mexico
-Led mushroom ceremonies and incorporated spiritual practices to become grounded within body, mind and soul
-Led sound therapy sessions to regenerate DNA and connection to body
-Practice breathing techniques, stretching, and tapping sessions to unlock charkas within temple
-Provided therapeutic massages to decrease body pain and to open blockages within soul
-Assisting people within the mushroom journey using tools, communication, love, and openness
-Learning how to grow mushrooms and extract them to make oils, chocolates and capsules
Volunteer Work
- Sea Turtles Conservation Puerto Rico
-Cleaning the oceans from plastics, glass and hazardous items
-Saving the sea turtles when injured and placing them back into habitat
-Creating ideas on creating a safe zone for all sea animals
-Spreading information to create direct attention on saving the ocean
-Creating articles on sea life for platforms and creating fundraisers
-Safeguarding the marine ecosystem
Timeline
Leasing Agent Temp
Premier Placements
12.2020 - 09.2022
Junior Assistant Front Desk Receptionist
Massage Envy
08.2018 - 09.2022
Interior Design And Graphic Design
Gwinnett Technical College
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