Summary
Overview
Work History
Education
Skills
Timeline
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RAVEN GOLDWIRE

Dallas ,NC

Summary

Dedicated team member with excellent communication skills and a pleasant demeanor.

Committed Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Organized approach to monitoring materials movements with focus on safety and productivity. Performance-oriented team player with good multitasking abilities.

Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.

Overview

5
5
years of professional experience

Work History

Warehouse Worker/Customer Service

Ranstad Staffing
12.2024 - Current
  • Coordinated with team members to optimize workflow and meet daily productivity goals.
  • Maintained cleanliness and organization of work areas to adhere to safety standards.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.

Warehouse Worker

FedEx
06.2022 - 12.2024
  • Conducted inventory checks to maintain accurate stock levels and ensure order fulfillment.
  • Assisted in receiving shipments, verifying contents against packing lists for accuracy.
  • Packaged products for shipment, ensuring items were secured and labeled correctly.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Cashier

Walmart
01.2021 - 06.2022
  • Credit cards, checks, gift cards, and coupons were all processed by me.
  • Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.
  • Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls.

Call Center Representative

Iqor
08.2020 - 06.2022
  • Resolved customer inquiries efficiently, ensuring high satisfaction and retention rates.
  • Utilized CRM software to document interactions and track customer issues effectively.
  • Collaborated with team members to streamline communication processes and enhance service delivery.
  • Trained new representatives on call handling procedures, fostering a supportive learning environment.
  • Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.

Education

High School Diploma -

Vance High School
Charlotte, NC
01.2011

Skills

  • Cash drawer balancing
  • Computer literate
  • High volume transactions
  • Customer service
  • Cash register operations
  • Payment processing
  • Customer relations
  • Communication skills
  • Answering questions
  • Problem-solving skills
  • Microsoft Office
  • Call center operations
  • Warehouse safety
  • Loading and unloading
  • Order picking
  • Clear communication
  • Sorting and labeling
  • Warehouse operations
  • Punctual and dependable
  • Order fulfillment
  • Data entry

Timeline

Warehouse Worker/Customer Service

Ranstad Staffing
12.2024 - Current

Warehouse Worker

FedEx
06.2022 - 12.2024

Cashier

Walmart
01.2021 - 06.2022

Call Center Representative

Iqor
08.2020 - 06.2022

High School Diploma -

Vance High School

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RAVEN GOLDWIRE