Raven Hill
Alcoa,TN
Summary
I consider myself a talented individual. With great charisma and hospitality. Focused and hardworking young woman. knowledgeable in food safety and sanitation guidelines. Takes initiative to go the extra mile and satisfy peers.I pride myself on making sure guest are comfortable and happy with their service. My core values consist of respect, honesty, and loyalty. I believe that implementing those core values into my work life and in my small business is important.
Overview
6
6
years of professional experience
Work History
Server/host/dishwasher/TOGO
Ruby Tuesday’s (Tyson Airport)
Alcoa , TN
08.2020 - 06.2022
- Bussed and reset tables.
- Upsold items such as appetizers, signature cocktails, and salad bar.
- Replenished salad bar items, & maintained cleanliness in foh and boh.
- Checked identification for minimum age for sale of alcoholic beverages.
- Washed dishes and seated guest during down time.
Server
Calhouns
Maryville, TN
03.2019 - 06.2020
- Worked with POS system to place orders.
- Memorized and explained menu items.
- Bussed and reset tables to keep dining room prepared for guest.
- Upsold menu items.
- Kept register accurate through correct billing.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Completed server outs at the end of every shift before having my server report signed off on.
- Applied knowledge of wine, cider and beer to increase beverage sales.
- Resolved guest and employee complaints to maintain complete customer satisfaction.
Pizza Artist
Blaze Pizza
Alcoa , TN
10.2017 - 08.2019
- Maintained clean working areas.
- Prepped all fresh produce and toppings.
- Handled cash register operations.
- Shared information with customers about menu items
- Oversaw inventory and restocked.
Hostess
Texas Roadhouse
Alcoa , TN
09.2016 - 11.2017
- Took reservations and to-go orders by phone.
- Answered guest questions.
- Assigned guest tables & maintained healthy conversation while seating.
- Supported servers, food runners and bussers.
- Rolled and polished silverware throughout every shift.
- Informed servers of newly seated parties.
Education
Bachelors - Psychology
East Tennessee State University
Johnson City, TN08.2019
Diploma - Fine Arts
Alcoa High School
Alcoa, TN07.2016
Skills
- Menu Memorization and Presentation
- Customer Service and Rapport
- Order Accuracy and Delivery
- Able to Lift 30 Pounds
Websites
Accomplishments
- Founder of my own small business.
- Certified braider.
- Cultivated a booking site for my clients.
Timeline
Server/host/dishwasher/TOGO
Ruby Tuesday’s (Tyson Airport)
08.2020 - 06.2022
Server
Calhouns
03.2019 - 06.2020
Pizza Artist
Blaze Pizza
10.2017 - 08.2019
Hostess
Texas Roadhouse
09.2016 - 11.2017
Bachelors - Psychology
East Tennessee State University
Diploma - Fine Arts
Alcoa High School
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