Raven Hoagland
Leland,North Carolina
Summary
Detail-oriented professional with over 5 years of experience in operations, customer service, and document processing. Expertise in managing confidential information, prioritizing tasks, and delivering accurate work in fast-paced environments. Ready to leverage strong organizational, communication, and problem-solving skills to contribute effectively in a new role.
Overview
10
10
years of professional experience
Work History
Stay at Home Parent
Household
Leland, NC
10.2022 - Current
- Coordinated daily household schedules and activities, ensuring smooth operations and timely participation for all family members.
- Facilitated communication among family members to address needs and concerns.
- Implemented routines that established a structured environment, enhancing children's daily experiences and fostering stability.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Utilized mediation techniques to resolve conflicts among family members.
- Implemented effective time management strategies to balance various responsibilities.
- Organized household finances through effective budgeting and expense tracking, promoting financial awareness and responsibility within the family.
Notary Signing Agent
Phoenix Notary Services- Self Employed
Brick, NJ
03.2021 - 10.2022
- Coordinated loan signing appointments with borrowers, title companies, lenders, and signing services to ensure timely and accurate document execution.
- Reviewed loan packages for completeness and accuracy, ensuring compliance and mitigating potential issues before and after appointments.
- Verified signer identities and executed notarizations in compliance with state laws and industry regulations.
- Maintained strict confidentiality while handling sensitive financial and legal documents.
- Built positive client relationships through professional communication, punctuality, and exceptional customer service.
- Managed all aspects of an independent mobile notary business, including scheduling, client communication, invoicing, and recordkeeping.
- Managed marketing, appointment scheduling, and administrative tasks, contributing to streamlined operations and timely service delivery.
Sales and Service Distribution Clerk
USPS, United States Postal Service
Red Bank, New Jersey
04.2016 - 11.2021
- Responded to customer inquiries on delivery status and product availability, ensuring timely and accurate information.
- Entered order and delivery data into computer systems, maintaining accurate records for efficient processing.
- Sorted items to enhance the speed of mail-sorting processes. using computer-controlled keyboards and scanning equipment, facilitating efficient mail-sorting processes.
- Conducted quality checks on outgoing mail to ensure proper delivery standards.
- Collaborated with team members to meet daily workload demands effectively.
- Trained new staff on operational procedures and best practices for efficiency.
- Made frequent adjustments to work plans to accommodate changing priorities.
Education
High School Diploma -
Technology High School
Newark, NJ06-2012
Skills
- Appointment coordination
- Budget management
- Time management
- Team collaboration
- Task prioritization
- Conflict resolution
- Communication skills
- Relationship management
- Customer service
- Adaptability
- Quality assurance
- Recordkeeping management
- Administrative support
- Computer proficiency
- Microsoft Office Suite
- Data entry
- Financial transactions
- Regulatory compliance
- Confidential information handling
- Organization
- Attention to detail
Timeline
Stay at Home Parent
Household
10.2022 - Current
Notary Signing Agent
Phoenix Notary Services- Self Employed
03.2021 - 10.2022
Sales and Service Distribution Clerk
USPS, United States Postal Service
04.2016 - 11.2021
High School Diploma -
Technology High School