Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Raven James

Vance,AL

Summary

Detail-oriented and customer-focused professional with a strong foundation in communication, problem-solving, and time management from a fast-paced fast food environment. I am also a highly adaptable and results-driven individual with hands-on experience in customer engagement, teamwork, and leadership. Demonstrated success in multitasking, leadership, conflict resolution, while maintaining excellent customer service. Experienced in engaging with promoting products and building strong relationships to enhance customer experience. Skilled in teamwork, adaptability, and organization, with a proven ability to deliver under pressure. Ready to leverage these transferable skills to contribute to marketing campaigns and drive customer engagement.

Overview

4
4
years of professional experience

Work History

Hostess/ Waitress

Sadies Diner
Vance, AL
05.2024 - 08.2024
  • Greeted guests warmly upon arrival, seating them promptly.
  • Maintained a clean and organized dining area.
  • Handled cash payments and reconciled daily transactions accurately.
  • I provided mentorship and guidance to new team members, delivering comprehensive training on store operations and customer service.

Old Navy

Retail Associates
Tuscaloosa , AL
09.2021 - 12.2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • I managed fitting room operations, ensuring a clean and organized environment for customers.
  • I managed inventory receipt, organization, and stock replenishment.
  • I assisted customers in locating products and provided personalized recommendations.

Retail Sales Associate

Rue21
Tuscaloosa, AL
08.2020 - 02.2021
  • I executed sales transactions efficiently, while maintaining cash register accuracy.
  • I executed inventory management tasks, including receiving, labeling, and restocking new products.
  • I provided tailored assistance to ensure customer satisfaction and successful product selection.
  • I upheld store standards by managing cleanliness and ensuring product displays were orderly.

Education

Bachelor of Science - Marketing

Jacksonville State University
Jacksonville, AL
05-2026

High School Diploma -

Hillcrest High School
Tuscaloosa, AL
05-2022

Skills

  • Data Analysis
  • Customer Service Skills
  • Attention to Detail
  • Leadership
  • Creativity
  • Product Knowledge
  • Sales Skills
  • Multitasking
  • Adaptability
  • Team Collaboration
  • Problem Solving
  • Time Management
  • Communication
  • Financial Responsibility

Affiliations

  • I am a proud member of the National Association for the Advancement of Colored People(NAACP)
  • The chairman for social events for the NAACP

Accomplishments

  • A & B Honor Roll Student in Hillcrest High School from 2019-2022

Timeline

Hostess/ Waitress

Sadies Diner
05.2024 - 08.2024

Old Navy

Retail Associates
09.2021 - 12.2021

Retail Sales Associate

Rue21
08.2020 - 02.2021

Bachelor of Science - Marketing

Jacksonville State University

High School Diploma -

Hillcrest High School
Raven James