Raven Jeffers
Paris
Summary
Professional with comprehensive experience and readiness for role. Known for strong focus on team collaboration and achieving results. Adaptable and reliable, supporting colleagues effectively and responding to changing needs. Skilled in communication, problem-solving, and client relations. Recognized for integrity, determination, and results-driven approach.
Overview
12
12
years of professional experience
Work History
CAI AGENT Call Center
First Source
02.2023 - Current
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Hair Stylist
Slay by Rae LLC
03.2018 - Current
Receptionist
Hugo Medical Clinic
08.2021 - 02.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Supply specialist
Army National
09.2013 - 09.2021
- Achieved compliance with audit performance requirements.
- Evaluated supplier proposals objectively based on predefined selection criteria such as quality standards met price competitiveness offered delivery timelines proposed thereby selecting the best fit option for the company''s unique requirements.
- Maintained audit trails to adhere to performance requirements.
- Analyzed historical data patterns to identify potential areas for improvement in procurement practices leading to increased efficiency gains across various functions within the organization.
Cashier
Walmart
07.2017 - 09.2019
Education
High School Diploma -
Hugo High
Hugo Ok05.2010
Skills
- fast learner
- Attention to detail
- Positive attitude
- Problem-solving skills
- Customer service and care
- Goal-oriented mindset
- Clear communication
- Documenting information
- Ensuring customer satisfaction
Websites
Timeline
CAI AGENT Call Center
First Source
02.2023 - Current
Receptionist
Hugo Medical Clinic
08.2021 - 02.2023
Hair Stylist
Slay by Rae LLC
03.2018 - Current
Cashier
Walmart
07.2017 - 09.2019
Supply specialist
Army National
09.2013 - 09.2021
High School Diploma -
Hugo High
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