Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Raven Kortyka

Norfolk,VA

Summary

Experienced Supervisor/Kennel tech familiar with Animal care operations and best practices. Leads and motivates workers to meet challenging targets while maintaining strict quality standards. Knowledgeable about preventing waste, maximizing safety and keeping employee satisfaction high.

Overview

11
11
years of professional experience

Work History

Supervisor/Assistant Manager

Pet Paradise
Newberry/Richmond, FL/VA
05.2018 - Current
  • Established and enforced clear goals to keep employees working collaboratively.
  • Complied with company policies, objectives and communication goals.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Conducted evaluations and reviews for employees.
  • Provided ongoing training to address staff needs.
  • Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Administered medications to the correct pet and in a timely and efficient manner.
  • Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
  • Fed and refreshed water for animals staying in kennels on regular eating schedules.
  • Monitored dogs during playtimes to make sure everyone was having a safe and fun time while also reading the dogs body language to make sure they were 100% comfortable.

Volunteer

Wildlife Sanctuary
Gainesville, FL
06.2017 - 07.2021
  • Kept facilities organized, clean and well-maintained to best meet program needs.
  • Cleaned the animals cages and kept them up to standards.
  • Fed and watered the animals while keeping up with their well being.
  • Assisted in surgeries, procedures, and taking care of the animals in the clinic.
  • Trained new volunteers to perform tasks in a timely and efficient manner.
  • Sat with patients in need of companionship and emotional support.

Cashier

Publix Super Markets
Alachua, FL
10.2015 - 05.2018
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Operated cash register, collected payments and provided accurate change.

Sandwich Artist

Subway
Gainesville, FL
11.2013 - 10.2015
  • Completed efficient store opening and closing procedures each day.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.

Secretary

Oasis Landscaping Inc.
Gainesville, FL
07.2014 - 08.2014
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Maintained organized filing system of paper and electronic documents.
  • Created and updated Excel spreadsheets to track timecards and attendance data for employers use.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.

Education

High School Diploma -

Santa Fe High School
Alachua, FL
06.2016

AA in Animal Science

Santa Fe College
Gainesville, FL
05.2021

Skills

  • Leadership
  • Issue and conflict resolution
  • Mentoring and coaching
  • Customer service
  • Organization
  • Physical examination
  • Administering first aid/ medication
  • Animal care
  • Team building

Affiliations

  • National Honor Society
  • Certified in Microsoft Word, powerpoint, & Excel
  • Pet/house sitting
  • Volunteering in animal hospitals/sanctuaries.
  • FVMA

References

Kat Brenkert

  • Job Title: Resort Manger
  • Employer: Pet Paradise
  • Phone: (717)-779-8548
  • Email: kbrenkert@petparadise.com

Alonso Moore

  • Job Title: Regional Manager
  • Employer: Pet Paradise
  • Phone: (803)-873-5258
  • Email: amoore@petparadise.com

Rachel Humphrey

  • Job Title: Regional Manager
  • Employer: Pet Paradise
  • Phone: (850)-346-7711
  • Email: rhumphrey@petparadise.com

Lindsey Sanscrante

  • Job Title: Supervisor
  • Employer: Oasis Landscape
  • Phone: (352)-672-3758
  • Email: Unknown

Timeline

Supervisor/Assistant Manager

Pet Paradise
05.2018 - Current

Volunteer

Wildlife Sanctuary
06.2017 - 07.2021

Cashier

Publix Super Markets
10.2015 - 05.2018

Secretary

Oasis Landscaping Inc.
07.2014 - 08.2014

Sandwich Artist

Subway
11.2013 - 10.2015

High School Diploma -

Santa Fe High School

AA in Animal Science

Santa Fe College

Similar Profiles

CREATE PROFILE
Raven Kortyka