Raven Lee

Deliver pizza's to customers who order online.

Deal with money and cash register for customer's ordering.

Cut the pizza's and box them as they come out of the oven as well as anything else that is cooked in the menu from our menu.

Clean the bathroom.

Mop and sweep the floors.

Wash the dishes.

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
• Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
• Developed rapport with regular patrons to foster sense of community within establishment.
• Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
• Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Completed daily side work and opening and closing duties without fail.
• Opened and closed seating sections according to volume of guests.
• Seated patrons based on guest preferences and seating availability.
• Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
• Rearranged tables and chairs for large parties and retrieved high chairs for children.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.