Summary
Overview
Work History
Education
Skills
Timeline
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Raven Lewis

Tampa,FL

Summary

Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Deli Clerk Part Time

Publix
08.2022 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.

Cook

Taco Bus
08.2021 - 08.2022
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Housekeeping Seasonal

AdventHealth Tampa
01.2023 - 05.2023
  • Maintained clean and comfortable environments in commercial buildings cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.
  • Cleaned and stocked guest rooms by replacing used towels and linens, making beds, and restocking bathroom items.

Customer Service Representative Seasonal

Alorica
05.2023 - 08.2023
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Verified insurance eligibility and coverage for patients.

Education

High School Diploma -

Bowers-Whitley Career Center
Tampa, FL
06.2009

Skills

  • Early childhood education
  • Experience with children
  • Infant care
  • Food handling
  • Microsoft Word
  • Customer Service and Assistance

Timeline

Customer Service Representative Seasonal

Alorica
05.2023 - 08.2023

Housekeeping Seasonal

AdventHealth Tampa
01.2023 - 05.2023

Deli Clerk Part Time

Publix
08.2022 - Current

Cook

Taco Bus
08.2021 - 08.2022

High School Diploma -

Bowers-Whitley Career Center
Raven Lewis