Raven Mascola
Agawam,MA
Summary
Highly-motivated employee with desire to take on new challenges. Always committed to prioritizing patient and customer experience. Eager to further my own education to better be of service. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Local Sort
UPS
West Springfield, Massachusetts
06.2022 - Current
- Certified AG-DG Hazmat Auditor and DMP Responder for the processing and disposal of potentially hazardous materials
- Scan and sort packages according to the service type and destination on a rotating schedule
- Able to lift and lower packages weighing up to 150lbs safely
Wellness Guide
Liberty Cannabis
Easthampton, Massachusetts
04.2025 - 09.2026
- Maintain compliance with Cannabis Control Commission standards for public health and safety
- Conduct sale of medical and adult-use marijuana in compliance with state and federal regulations
- Attended and completed extensive training courses to ensure product knowledge
- Verified state IDs and MTC Patient Cards
- Coordinated patient referral to other area Medical Treatment Centers upon Liberty Easthampton’s closing
Sales Advisor
Warby Parker
Farmington, CT
11.2021 - 06.2022
- Provided exceptional one-on-one customer service
- Familiar with add-ons and treatments to increase overall sales metrics
- Memorized inventory including sizes, measurements, styles and materials.
- Learned to read patient prescriptions and recommend options to best suit their needs
- Learned to operate speciality equipment as part of the apprenticeship program
Education
Greater Hartford Academy of The Arts
Hartford , CTSkills
- Product knowledge
- Inventory management
- Sales coordination
- Customer relationship management
- Attention to detail
- Problem solving
- Team collaboration
- Effective communication
Languages
English
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Wellness Guide
Liberty Cannabis
04.2025 - 09.2026
Local Sort
UPS
06.2022 - Current
Sales Advisor
Warby Parker
11.2021 - 06.2022
Greater Hartford Academy of The Arts