Raven Molden
Detroit,MI
Summary
Flight attendant with over 10 years of experience in ensuring safety and delivering outstanding customer service. Proven track record of enhancing guest experiences through effective communication and collaboration. Expertise in managing diverse passenger needs and resolving conflicts to maintain a secure and welcoming atmosphere.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Building Substitute Teacher
Edustaff
09.2018 - Current
- Collaborated with teachers to implement lesson plans and instructional strategies, fostering a cohesive learning environment.
- Adapted teaching methods to meet individual student needs and learning styles.
- Support students with autism and other developmental or behavioral needs using individualized communication approaches
- Supported students with limited English skills and learning challenges.
- Revised lesson plans to accommodate curriculum changes, enhancing instructional effectiveness as recognized by teachers.
Flight Attendant
Spirit Airlines
Romulus, USA
07.2015 - 05.2026
- Delivered important announcements to passengers, enhancing communication and safety onboard
- Communicated effectively and collaborated with cabin crew and management to enhance service delivery
- Utilized mediation training to de-escalate high-level situations, ensuring compliance with FAA and company regulations
- Onboarded and mentored newly hired flight attendants to ensure smooth integration into the team
- Safety Equipment demonstration and evacuation procedures
Theme Park Cast Member
Walt Disney World Resort
Orlando, Florida
06.2010 - 01.2011
- Provided outstanding guest service in high-traffic areas, enhancing overall guest experience
- Assisted guests from diverse backgrounds while maintaining professionalism and efficiency
- Engaged guests through storytelling and character interactions.
Education
Bachelor of Science - Broadcast Media Arts
Eastern Michigan University
Ypsilanti, MI04-2014
High School Diploma - with honors
SOUTHWESTERN HIGH SCHOOL
Detroit, MI06-2008
Skills
- Adult AED and CPR certification
- Safety professional
- Customer service
- Team collaboration
- Adaptability
- Flexibility
- Emergency procedures
- Thrives in fast-paced environments
- Punctuality
- Organizational skills
- Adaptability
- Special needs support
Certification
- FAA certified
- Michigan substitute teaching permit
- Stop the Bleed certified
Timeline
Building Substitute Teacher
Edustaff
09.2018 - Current
Flight Attendant
Spirit Airlines
07.2015 - 05.2026
Theme Park Cast Member
Walt Disney World Resort
06.2010 - 01.2011
Bachelor of Science - Broadcast Media Arts
Eastern Michigan University
High School Diploma - with honors
SOUTHWESTERN HIGH SCHOOL