Raven Moore
Youngstown,OH
Summary
Self motivated professional with a solid background in case management and office experience. Expert in assessing needs, developing action plans, and providing support to achieve goals. Strong team collaborator, adaptable to changing environments, and focused on delivering impactful results. Skilled in crisis intervention, and resource coordination, ensuring comprehensive care and support for targeted individuals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Transitional Age Youth Case Manager
One Hope United
10.2024 - 05.2026
- Educated and assist clients with available programs, benefits, and services, empowering them to make informed decisions about their care and needs.
- Facilitate and attend regular staffing's to ensure and targeted intervention for identified clients.
- Adherence of all data collection utilizing FSFN/ SACWIS
- Produced reports via Microsoft Word and Excel as requested.
- Continuous assessment of family and young adult treatment progress, behavioral change, and needs.
- Conduct frequent home visits to ensure safety, engagement and progress of clients.
- Development of safety plans and subsequent monitoring
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Collaborated with mental health professionals to address psychological needs of clients.
Healthcare Coordinator
Pioneer Human Services Inc.
07.2023 - 07.2024
- Proficiently utilized Meditech and and Point Click Care for comprehensive clinical documentation, medication reconciliation, and patient demographics.
- Administered medication to clients.
- Supported and assessed clients struggling with addiction.
- Monitored clients during detox stages of recovery.
- Supported aftercare planning for continued recovery after treatment.
- Coordinated patient intake and discharge processes
- Scheduled appointments and managed patient records.
- Coordinated communication between patients and healthcare providers.
- Ensure clients are following guidelines and procedures that aid in their sobriety and new way of life.
- Utilize and teach SMART goal techniques to assess client progress/resistance and engagement.
Residency Program Coordinator
HCA Florida Brandon Hospital
05.2022 - 06.2023
- Collaborated with the Program Director, Assistant Program Directors, and supervisors to examine the effectiveness of the program to ensure ACGME requirements were met.
- Managed resident schedules, rotations, call schedules, evaluations, and addressed any concerns or issues.
- Participated in the recruitment process for new residents, including reviewing applications and coordinating with the NRMP
- Maintaining accurate records of resident progress, including performance evaluations, duty hours, and other required documentation.
- Assist with the program budget, tracking expenses, and ensuring responsible allocation of funds.
- Maintained positive working relationship with fellow staff and management.
Case Manager
One Hope United
06.2021 - 05.2022
- Developed trusting relationships with social services, health care providers, and governmental agencies.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Collaborated with external agencies to meet the educational and transition of persons served based on rehabilitation needs.
- Managed a high caseload of children represented by the state to provide comprehensive, community-based care.
- Educated persons served about different treatment options and outside care approaches to reduce the burden on hospital resources.
Corrections /Probation Officer
Department of Corrections
02.2019 - 04.2021
- Worked in collaboration with offenders to fully participate in rehabilitation planning.
- Created, organized and maintained files, case notes and electronic databases.
- Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
- Assisted probationers with resolving housing, employment and social services problems.
- Assisted with case completion by conducting office, home and employment visits to ensure adherence to legal requirements.
- Tracked information for summary documentation to strengthen case outcomes.
- Developed professional relationships with offenders through home, school, detention and community visits.
Education
Bachelor - Social Work And Criminal Justice
Youngstown State University
Youngstown, OHSkills
- Time Management
- Case documentation
- Individualized service planning
- Court proceedings
- Teamwork and collaboration
- Problem-solving
- Crisis intervention
Certification
Child Welfare Case Manager
Timeline
Transitional Age Youth Case Manager
One Hope United
10.2024 - 05.2026
Healthcare Coordinator
Pioneer Human Services Inc.
07.2023 - 07.2024
Residency Program Coordinator
HCA Florida Brandon Hospital
05.2022 - 06.2023
Case Manager
One Hope United
06.2021 - 05.2022
Corrections /Probation Officer
Department of Corrections
02.2019 - 04.2021
Bachelor - Social Work And Criminal Justice
Youngstown State University