Raven Moss
CHARLOTTE,NC
Summary
Motivated student with superior work ethic working toward Bachelors of Science in Healthcare Management. Possesses experience in teamwork, organizational skills and multi-tasking. Proven to be a reliable and dedicated team player with hardworking and resourceful approach and capable of working within fast-paced, collaborative settings.
Overview
4
4
years of professional experience
Work History
Cashier
Food Lion Grocery
05.2020 - 07.2023
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
- Operated cash register to record transactions accurately and efficiently.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Customer Service Cashier
Marshalls Retail Store
06.2022 - 08.2022
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Processed customer orders and accurately handled payment transactions.
- Answered product questions using knowledge of sales and store promotions.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Adhered strictly to company guidelines regarding loss prevention measures while performing cashier duties.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
- Learned duties for various positions and provided backup at key times.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Provided professional services and support in a dynamic work environment.
- Skilled at working independently and collaboratively in a team environment.
Undergraduate Student Representative
North Carolina Medical Group Managers
09.2023 - Current
- Collaborated with other departments to promote student engagement.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Participated in on- and off-campus recruitment events to support university objectives..
Education
High School Diploma -
Rocky River High School
Mint Hill, NC06.2020
Bachelor of Science - Healthcare Management
Winston-Salem State University
Winston-Salem, NC08.2024
Skills
- Feedback processing
- Meeting facilitation
- Cross-cultural understanding
- Teamwork and Collaboration
- Conflict Resolution
- Adobe Software Proficiency
- Microsoft Software Proficiency
- Written and Verbal Communication
- Active Listening
- Analytical and Critical Thinking
- Multitasking Abilities
- Reliability and Punctuality
Timeline
Undergraduate Student Representative
North Carolina Medical Group Managers
09.2023 - Current
Customer Service Cashier
Marshalls Retail Store
06.2022 - 08.2022
Cashier
Food Lion Grocery
05.2020 - 07.2023
High School Diploma -
Rocky River High School
Bachelor of Science - Healthcare Management
Winston-Salem State University
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