Raven Pisconte
Hampton,VA
Summary
Dedicated and compassionate administrative professional with over 17 years of experience in customer service, medical reception, and office management.Skilled in scheduling, patient relations, multi-line phone systems, EMR software, medical billing, and coordinating busy office operations. Known for providing exceptional customer service, maintaining organized workflows, and supporting both patients and healthcare teams. Seeking a Receptionist or Medical Receptionist position where strong communication, organizational, and administrative skills can contribute to an outstanding patient experience.
Overview
5
5
years of post-secondary education
17
17
years of professional experience
Work History
Home Health Aide
Hand to Hand LLC
Hampton, Virginia
04.2026 - 07.2026
- Assisted clients with bathing, dressing, and incontinence care.
- Assisted clients with daily living activities and personal care tasks.
- Monitored client health and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance client well-being.
- Maintained a clean and safe environment for clients at home.
- Coordinated transportation and appointments for client healthcare needs.
Scheduling Coordinator
MedVet
Manassas, VA
01.2022 - 09.2025
- Coordinated scheduling for multiple departments to ensure timely resource allocation.
- Maintained accurate records of appointments and availability to ensure optimal scheduling.
- Communicated with team members to confirm schedules and efficiently resolve conflicts, enhancing team collaboration.
- Supported implementation of scheduling software to streamline workflow management and improve scheduling accuracy.
Office Manager
Dr. Barry Arons Podiatry
Springfield, VA
01.2010 - 01.2022
- Coordinated office operations, enhancing efficiency and streamlining administrative processes.
- Oversaw scheduling for meetings and events, optimizing resource allocation and time management.
- Trained new staff on office procedures, enhancing team productivity through effective onboarding.
- Oversaw scheduling for meetings and events, optimizing resource allocation and ensuring timely execution.
- Managed vendor relationships, ensuring timely procurement of office supplies and services.
- Analyzed workflow processes, recommending improvements that enhanced operational effectiveness and boosted employee satisfaction.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Associate Degree - Nursing, CNA
Stratford University
Woodbridge, VA 09.2016 - 07.2018
High School Diploma -
Heritage Christian School
Woodbridge, VA 09.2004 - 05.2008
Skills
- Patient documentation
- Patient communication
- Team collaboration
- Schedule management
- Time management skills
- Attention to detail
- Effective multitasking
- Problem-solving
- Critical thinking
- Communication skills
- Relationship management
- Strong work ethic
Timeline
Home Health Aide
Hand to Hand LLC
04.2026 - 07.2026
Scheduling Coordinator
MedVet
01.2022 - 09.2025
Associate Degree - Nursing, CNA
Stratford University
09.2016 - 07.2018
Office Manager
Dr. Barry Arons Podiatry
01.2010 - 01.2022
High School Diploma -
Heritage Christian School
09.2004 - 05.2008