Raven Reddicks

• Ensured compliance with safety regulations and industry standards in transportation operations.
• Monitored driver performance to uphold safety regulations and company policies.
• Facilitated interdepartmental communication to streamline transportation processes.
• Enforced passenger safety regulations to maintain exemplary service levels.
• Conducted workshops to enhance team skills and promote professional growth.
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• Analyzed customer feedback to identify improvement opportunities and enhance satisfaction.
• Provided technical support to customers, resolving complex issues effectively.
• Trained new staff on company policies and customer service protocols.

• Delivered exceptional customer service through effective communication and problem-solving skills.
• Managed customer inquiries and resolved issues efficiently via phone and email.
• Collaborated with team members to enhance service delivery and customer satisfaction.
• Trained new staff on customer service protocols and company policies.
• Gathered feedback from customers to identify areas for improvement in services offered.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Operated a childcare facility, caring for 15 children over 13 years.
Closed childcare facility upon last child's transition to full-time school.

• Developed educational curricula to promote child development and learning.
• Communicated regularly with parents regarding child progress and concerns.

Scheduled workshops on diverse topics for families at Delevan Drive Elementary School.
Collaborated with teachers and parents to enhance community engagement.
Delegated assignments effectively to Parent Volunteers for optimal support. Processed paperwork and maintained the organization of the Parent Center at Delevan Drive Elementary.

• Coordinated outreach efforts to inform families about district resources and services.
• Developed informational materials to educate the public on school policies and programs.
• Facilitated meetings between parents, teachers, and administrators to discuss concerns.
• Represented the district at community events to strengthen partnerships and build trust.