Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
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Raven Register

Jacksonville,USA

Summary

Dynamic Patient Logistics Specialist with a proven track record at HCA, excelling in HIPAA compliance and data management. Adept at enhancing patient intake processes and fostering team collaboration, I consistently deliver accurate patient information and streamline operations, ensuring a high standard of care and efficiency in healthcare delivery.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Patient Logistics Specialist

HCA
Jacksonville, Florida
08.2025 - Current
  • Ensured compliance with safety and regulatory standards.
  • Worked with team members to improve process integration and flow.
  • Communicated with healthcare providers to ensure accurate patient information.
  • Maintained patient records and updated information in electronic systems.
  • Implemented process improvements to streamline patient intake procedures.
  • Provided administrative support for patient care staff.

Registered Pharmacy Technician

CVS Pharmacy
Jacksonville, Florida
02.2024 - 08.2025
  • - Assist pharmacists with dispensing medications, managing inventory, and providing excellent customer service.
  • - Maintain a safe and clean environment by adhering to procedures, rules, and regulations.
  • - Maintain accurate records by recording and filing physician orders and prescriptions.
  • - Contribute to team efforts by accomplishing related results as needed.
  • - Generate revenue by calculating, recording, and issuing charges.
  • - Ensure medication availability by delivering medications to patients and departments.
  • - Protect patients and employees by adhering to infection control policies, protocols, and HIPAA laws.

Behavioral Therapist

Brain Balance Centers
Jacksonville, Florida
08.2023 - 11.2024
  • - Planned and delivered effective instruction across various subjects and grade levels.
  • - Assessed and monitored students' progress.
  • - Provided individualized support and intervention to children in the program.

Team Lead

Old Navy
Tallahassee & Jacksonville, Florida
03.2021 - 11.2023
  • - Communicated effectively with technology and engaged with customers and team members to meet goals.
  • - Focused on continuous improvement, learning, and being open to feedback.
  • - Handled customer interactions and resolved issues professionally.
  • - Trained other team members.

Education

Associate of Arts (AA) - Health Administration

University of North Florida
Jacksonville, Florida
01.2026

High School Diploma -

James S. Rickards High School
05.2022

Skills

  • HIPAA compliance
  • Data entry accuracy
  • Time management
  • Logistics software proficiency
  • Medication dispensing and compounding
  • Labeling accuracy
  • Insurance verification
  • Patient counseling
  • Documentation skills
  • Medical terminology
  • Team collaboration
  • Data management

References

References available upon request.

Certification

CPhT- 2024

Timeline

Patient Logistics Specialist

HCA
08.2025 - Current

Registered Pharmacy Technician

CVS Pharmacy
02.2024 - 08.2025

Behavioral Therapist

Brain Balance Centers
08.2023 - 11.2024

Team Lead

Old Navy
03.2021 - 11.2023

Associate of Arts (AA) - Health Administration

University of North Florida

High School Diploma -

James S. Rickards High School
Raven Register