Keirra Jackson
Miramar
Summary
Mission-driven healthcare management professional with a Bachelor’s degree in Healthcare Management, and hands-on experience in healthcare administration, human resources, and patient-centered service. Skilled in clinic operations support, onboarding, regulatory compliance, and cross-functional team leadership. Passionate about fostering inclusive environments, and delivering equitable, high-quality care.
Overview
2
2
years of professional experience
Work History
Patient Logistics Specialist
HCA Healthcare Inc.
Tamarac, FL
09.2025 - Current
- Managed inbound patient transfer, admission, and discharge requests, ensuring timely coordination and exceptional customer service.
- Gathered and documented clinical information to initiate cases and support clinician assessment and care planning.
- Coordinated patient placement by tracking bed availability, facilitating transfers, and identifying appropriate care resources.
- Communicated case status updates to healthcare providers and stakeholders while supporting efficient patient logistics operations.
Child Development Associate
The School of Arts and Sciences
Tallahassee, FL
09.2024 - 06.2025
- Fostered an inclusive, supportive environment for diverse populations, modeling respect, and effective communication.
- Monitored and documented developmental progress, ensuring individualized support aligned with care and educational plans.
- Collaborated with multidisciplinary teams to implement behavior management strategies, and promote engagement.
Human Resources Intern
The Apalachee Center
Tallahassee, FL
05.2024 - 08.2024
- Coordinated onboarding and orientation for new staff at a behavioral health center, ensuring a welcoming, inclusive, and mission-aligned experience.
- Maintained accurate and confidential personnel records in compliance with healthcare regulations and organizational policies.
- Collaborated with leadership to develop HR processes that improved staff retention, morale, and operational efficiency.
Education
Bachelor of Science - Health Care Management
Florida Agricultural And Mechanical University
Tallahassee, FL05-2025
Skills
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Customer and patient service
- Healthcare administrative support
- Data entry and records management
- Onboarding and HR processes
- Medical terminology
Timeline
Patient Logistics Specialist
HCA Healthcare Inc.
09.2025 - Current
Child Development Associate
The School of Arts and Sciences
09.2024 - 06.2025
Human Resources Intern
The Apalachee Center
05.2024 - 08.2024
Bachelor of Science - Health Care Management
Florida Agricultural And Mechanical University