Raven Roberts
New York,NY
Summary
Motivated human services professional with experience supporting youth and families through recreation, job readiness, and life skills programs. Skilled in building rapport, facilitating workshops, and connecting clients to community resources. Passionate about youth development and employment services, with a strong ability to manage responsibilities in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Recreation Specialist
Urban Resource Institute
Bronx, NY
02.2024 - Current
- Developed and facilitated weekly programs for 30+ families to promote bonding, emotional resilience, and community connection.
- Launched monthly educational trips and special events, increasing resident participation by 40%.
- Introduced digital sign-up systems and maintained organized client records to streamline documentation.
- Designed health initiatives targeting specific groups within the community.
- Coordinated facility rentals for private events, ensuring smooth operations while maximizing revenue generation opportunities.
Employment Specialist
Ahrc Nyc
New York, NY
05.2022 - 01.2024
- Facilitated clients' job application process to increase likelihood of interview success.
- Established strong relationships with local employers to match clients with suitable job opportunities.
- Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
- Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
- Forged relationships with employers to gain insight into job openings and career opportunities.
- Assisted clients in developing effective job search strategies that leveraged their unique skills, experience, and qualifications for targeted positions.
Direct Support Professional
Heart Share Human Services
Brooklyn, NY
02.2021 - 05.2022
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Oversaw medication administration, ensuring accurate record-keeping.
Education
High School Diploma -
Tottenville High School
Staten Island, NY08.2019
Skills
Case Management & Client Advocacy
Public Speaking & Community Outreach
Microsoft Office Suite (Excel, PowerPoint, Word)
Google Suite & Database Management
Crisis Intervention & Conflict Resolution
Event & Program Planning
Employment Coaching & Workforce Development
CPR & First Aid Certified
Timeline
Recreation Specialist
Urban Resource Institute
02.2024 - Current
Employment Specialist
Ahrc Nyc
05.2022 - 01.2024
Direct Support Professional
Heart Share Human Services
02.2021 - 05.2022
High School Diploma -
Tottenville High School