Care-focused Phlebotomist bringing 3.5 -year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need. Specialized in Pediatric and Geriatric venipuncture care and practices.
Hi, I’m
Raven Robichaud
Phlebotomist
Tilton,New Hampshire
Summary
Overview
3
years of professional experience
2
Certification
Work History
One Medical Group
Pediatric Laboratory Service Specialist
12.2022 - Current
Job overview
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Assisted in training and onboarding new phlebotomists.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Bay Area Medical Academy
Phlebotomy Instructor
09.2021 - 02.2023
Job overview
- Devised plans to support personal growth and improvement for sustained success both within and after program.
- Provided immediate and constructive feedback to students individually and as group.
- Instructed and coached students to help overcome academic issues and personal challenges.
- Delivered comprehensive lectures on phlebotomy techniques, ensuring students grasped essential skills for successful blood draws.
- Evaluated students' competencies through written assignments and examinations.
- Facilitated open dialogue among students during class discussions, fostering an inclusive and supportive learning atmosphere.
- Led daily operations by providing laboratory instruction, student advisement and industry best practices.
- Maintained detailed records of student progress, attendance, and performance to ensure accurate documentation and adherence to program requirements.
- Prepared students for certification exams by administering practice tests and providing targeted review sessions on areas requiring additional instruction.
- Conducted practical demonstrations of venipuncture and capillary puncture techniques, enabling students to observe correct methods firsthand.
- Trained students in industry-leading sanitation and hygiene protocol to improve career readiness.
Vitalent Research Institute
Clinical Research Coordinator/Phlebotomist
04.2022 - 09.2022
Job overview
- Improved patient retention rates in longitudinal studies by establishing rapport with participants and maintaining regular follow-up communication throughout trial duration.
- Educated patients regarding all facets of clinical study participation.
- Prepared lab specimens for diagnostic evaluation.
- Participated in site monitoring visits, addressing any concerns or discrepancies related to patient enrollment or data collection procedures.
- Facilitated efficient organization of study-related documents through meticulous record-keeping practices.
- Demonstrated advanced knowledge of federal regulatory compliance guidelines.
- Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Improved recruitment rates by developing and implementing effective patient outreach strategies.
- Followed informed consent processes and maintained records.
Education
Southern New Hampshire UniversityHooksett, NH
Bachelor of Science from Criminology
11.2025
University Overview
Bay Area Medical AcademySan Francisco, CA
National Certification And State Licensure from Phlebotomy
08.2021
University Overview
Skills
- Medical terminology knowledge
- Venipuncture
- Blood culture collection
- Urine and Stool Kit preparation and collection
- Ear Lavage
- Autoclave sanitation and maintenance
- Nebulizer treatments
- Conduct Breath test
- Medical Records Maintenance
- Order of draw
- Sample Processing
- Quality control guidelines
- Staff Phlebotomy Training
- Heartsaver CPR AED (CPR AED)
- Infection Control
- Problem-solving aptitude
- Blood Culturing
- Glucose Screening
- Lead Screening
- Specimen Collection
- Instrument Sterilization
- Syringe method
- Capillary puncture
- Specimen labeling procedures
- Geriatric phlebotomy
- Medical Injection Administration
- Hemoglobin Testing
- Finger Stick Method
- Prioritizing stat orders
- Vital Signs Documentation
- Immunization Administration
- HIPAA Compliance
- Medical supply inventory
- Routine Laboratory Testing
- EKG Equipment Operation
Certification
- CPT 1 License - 2021-Current. Issued by California Department of Health
- NCPT Certification
- BLS/AED/AHA Certification- 2024
- Human Research Certification-2022
- Externship Draws: 105/50
NCCT Certification
NCCT Certification
- National Certified Phlebotomy Technician (NCPT)
- 28 CEU Credit Hours
Timeline
Pediatric Laboratory Service Specialist
One Medical Group
12.2022 - Current
Clinical Research Coordinator/Phlebotomist
Vitalent Research Institute
04.2022 - 09.2022
Phlebotomy Instructor
Bay Area Medical Academy
09.2021 - 02.2023
Southern New Hampshire University
Bachelor of Science from Criminology
Bay Area Medical Academy
National Certification And State Licensure from Phlebotomy
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