Raven Rosini
Paramus
Summary
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
- Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
- Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Pure Ink Tattoos Studio
12.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Front End Shift Lead
Home Depot
03.2024 - 12.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Helped store management meet standards of service and quality in daily operations.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Worked flexible schedule and extra shifts to meet business needs.
Shift Lead
Chopt Salad Works
11.2023 - 03.2024
- Cooperated with coworkers to improve customer experience and manage storefront.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Set overall vision and provided team leadership.
- Troubleshot equipment to reduce service calls and downtime.
- Built relationships with customers and managed accounts to drive revenue and profit.
Shift Lead
Quickchek
08.2019 - 11.2023
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff.
Education
Associate of Applied Science - Criminal Justice
County College of Morris
Randolph, NJ05.2022
Bachelor of Science - Criminal Studies
Fairleigh Dickinson University
Teaneck, NJ05-2025
Skills
- Collaborative team management
- Analytical decision-making
- Commitment to continuous learning
- Proficient in simultaneous task execution
- Measurable goal planning
- Any needed references available upon request
Timeline
Assistant Manager
Pure Ink Tattoos Studio
12.2024 - Current
Front End Shift Lead
Home Depot
03.2024 - 12.2024
Shift Lead
Chopt Salad Works
11.2023 - 03.2024
Shift Lead
Quickchek
08.2019 - 11.2023
Associate of Applied Science - Criminal Justice
County College of Morris
Bachelor of Science - Criminal Studies
Fairleigh Dickinson University
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