Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Raven Smith

Dickinson,Texas

Summary

Entry-level candidate with strong problem-solving and analytical skills, dedicated to achieving high-quality results. Demonstrated ability to utilize Excel for data analysis, inventory control, and forecasting. Proven track record in customer service, consistently meeting and exceeding productivity goals. Effective communicator and facilitator, skilled in fostering collaboration and learning in group settings.

Overview

9
9
years of professional experience

Work History

Facilitator

Stepping Stones Group
Texas City, Texas
03.2024 - Current
  • Coordinated events that promoted inclusive practices within educational settings.
  • Provided guidance to educators on implementing curriculum adaptations effectively.
  • Collaborated with multidisciplinary teams to address student needs holistically.

Substitute Teacher

Dickinson ISD
Dickinson, TX
02.2023 - 03.2024
  • Ensured compliance with school policies on disciplinary issues for students.
  • Prepared class materials to support effective learning.
  • Collaborated with teachers, counselors, and administrators to address student behavioral and academic challenges.

Cashier

Walmart
League City, TX
02.2023 - 08.2023
  • Recommended and selected merchandise according to customer needs and preferences.
  • Delivered exceptional customer service to enhance overall satisfaction.
  • Maintained a constant presence on the sales floor to address customer inquiries.

Cashier

Dollar General
Dickinson, TX
03.2020 - 06.2021
  • Facilitated communication with customers to enhance service quality.
  • Restocked shelves to ensure product availability and store efficiency.
  • Conducted inquiries about buying experiences and item preferences for improved customer insights.

Customer Service Representative

Exclusive Hair Studios
Webster, TX
01.2017 - 01.2020
  • Scheduled and administered appointments ensuring maximum productivity was reached.
  • Diligently reviewed applicant paperwork and legal documents to ensure quality control.
  • Shampooed and blow-dried clients hair for better styling for the stylist.

Education

MBA - Health Care Administration

Lamar University
Beaumont, TX
05-2025

Bachelor of Business Administration - Management

Prairie View A&M University
Prairie View, TX
12.2022

Skills

  • Event coordination
  • Curriculum adaptation
  • Customer service
  • Team collaboration
  • Effective communication
  • Problem resolution
  • Facilitation techniques
  • Strategic planning
  • Staff management
  • Fundraising

Timeline

Facilitator

Stepping Stones Group
03.2024 - Current

Substitute Teacher

Dickinson ISD
02.2023 - 03.2024

Cashier

Walmart
02.2023 - 08.2023

Cashier

Dollar General
03.2020 - 06.2021

Customer Service Representative

Exclusive Hair Studios
01.2017 - 01.2020

MBA - Health Care Administration

Lamar University

Bachelor of Business Administration - Management

Prairie View A&M University