Raven Spencer
Raleigh,NC
Summary
Very highly motivated, smart, and ambitious customer service, and Personal Care Assistant. Always professional with 3+ years of experience providing strong verbal communication, listening skills, the ability to adapt to new technologies! Also I have 6month in learning and doing assistance in daily living life, personal care services in patients home. And helping patients with everyday needs like brushing their teeth, hair, nails etc.!
Everything I do I do it with a passion, I love working it keeps me motivated to do the right things and staying focused, also teaches me new things to learn in life while growing!
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
PCA
Grace Healthcare
Raleigh, NC
07.2025 - Current
- Supported patients in daily living activities and personal care to enhance comfort and independence.
- Monitored patient hygiene and overall well-being throughout the shift.
- Ensured clean and safe environment for residents and staff, promoting health and well-being.
- Prepared nutritious meals for patients, catering to dietary needs and preferences.
- Documented patient care activities accurately.
- Ensured patient bedding, clothing, and bathroom accessories were washed and neatly folded.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
Shift Leader
Wendy's Fast Food
Raleigh, North Carolina
04.2024 - 09.2024
- Trained new employees on food preparation and customer service standards to ensure consistent quality and customer satisfaction.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Resolved customer complaints promptly, enhancing customer satisfaction and loyalty.
- Managed inventory levels and organized stock to ensure timely replenishment and minimize disruptions.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Assisted in cash handling and daily financial reconciliation tasks.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Warehouse Worker
Amazon fulfillment Center
Raleigh, Nc
01.2024 - 05.2024
- Prepared orders for shipment by packing items securely.
- Assisted team members in efficiently loading and unloading bins to maintain workflow
- Achieved targets consistently through self-motivation and dedication to tasks
- Adapted to business needs by taking on extra tasks
- Arrived at work consistently on time to ensure smooth operations.
- Managed to learn different roles on the floor
- Communicated daily task progress to managers to ensure alignment with operational goals
Stocker/Head Cashier
Publix
Raleigh, NC
04.2023 - 12.2023
- Guided customers in locating products to improve shopping experience.
- Stocked shelves with merchandise to ensure product availability for customers.
- Monitored inventory levels to report shortages to management promptly.
- Organized backroom inventory for efficient retrieval and restocking processes.
- Ensured cleanliness and organization of sales floor and storage areas for optimal customer engagement.
- Assisted in daily opening and closing procedures of the store to ensure smooth operations.
- Demonstrated attention to detail and accuracy while operating the register.
Education
Southeast Raleigh Magnet High School
Raleigh, NCSkills
- Patient care assistance
- Food safety standards
- Inventory management
- Cash handling procedures
- Sanitation compliance
- Effective communication
- Time management
- Compassionate care
- Adaptive equipment knowledge
- Meal preparation
- Daily living assistance
References
References available upon request.
Timeline
PCA
Grace Healthcare
07.2025 - Current
Shift Leader
Wendy's Fast Food
04.2024 - 09.2024
Warehouse Worker
Amazon fulfillment Center
01.2024 - 05.2024
Stocker/Head Cashier
Publix
04.2023 - 12.2023
Southeast Raleigh Magnet High School