Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raven Stancil

Bryan,TX

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

3
3
years of professional experience

Work History

Event Assistant

Blue Ridge Rock Festival
09.2022 - 10.2022


  • Greeted and directed guests at private events.
  • Welcomed guests to scheduled events.
  • Maintained strong vendor relations to effectively handle challenging events demands.
  • Optimized guest satisfaction with food and beverages by quickly addressing requests and complaints.
  • Anticipated event requirements and handled numerous concerns in advance for smooth day-of execution.
  • Alerted guests of venue rules and reported infractions or violations to appropriate parties.
  • Set up event facilities and equipment, cleaned areas and organized supplies.
  • Provided general cleaning of venue spaces before, during and after events.
  • Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
  • Provided exceptional customer service to all guests and escalated concerns where needed.

Sales Associate

Lost Souls Fixies
12.2019 - 06.2022
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.

Education

GED -

GED
College Station
11.2022

Skills

  • Customer Care
  • Multitasking Strengths
  • Adapt to Diverse Groups
  • Excellent People Skills
  • Social Perceptiveness
  • Time Management
  • Product Promotion
  • Stocking and Replenishing
  • Event Planning and Assistance
  • Supply Organizing
  • Office Support
  • Client Resolution
  • Phone Inquiries
  • Customer Support Needs Assessment
  • Staff Assistance
  • Event Publicity
  • Task Assignment
  • Professional Relationships

Timeline

Event Assistant

Blue Ridge Rock Festival
09.2022 - 10.2022

Sales Associate

Lost Souls Fixies
12.2019 - 06.2022

GED -

GED

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Raven Stancil