Raven Vargas
Joliet ,IL
Summary
With a proven track record at QUEST FOOD MANAGEMENT SERVICES INC., I excel in safe food handling and fostering team unity, along with putting smiles on kids faces. My leadership at Schmaltz Delicatessen and Mod Pizza enhanced team efficiency, showcasing my problem-solving skills and commitment to operational excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
After School Counselor
YMCA
729 Houbolt Rd
08.2024 - Current
- Supervised daily activities for children, ensuring a safe and engaging environment.
- Developed and implemented age-appropriate programming to encourage social skills and teamwork.
- Collaborated with parents to address concerns and enhance child development strategies.
- Managed conflict resolution between children, fostering a positive group dynamic.
- Enhanced student participation by incorporating interactive activities and group projects into the after-school program.
- Built productive, lasting connections with individual students.
- Provided homework assistance to students, reinforcing concepts learned during the school day.
- Led new staff in guidance activities in classrooms and small group settings.
- Cultivated an emotionally supportive environment where each student felt valued while addressing any conflicts that arose.
- Developed strong relationships with parents and guardians, maintaining open communication about student progress and behavior.
- Increased parent engagement by initiating regular communication about their child's progress and upcoming events.
- Supported students' emotional well-being by providing listening ear and guidance, fostering sense of belonging.
- Monitored children's activities to verify safety and wellbeing.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
Food Service Worker
QUEST FOOD MANAGEMENT SERVICES INC.
Joliet, IL
08.2022 - Current
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Developed and maintained positive relationships with customers to enhance service.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Set up and broke down food service lines quickly to maintain service flow.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Adjusted food preparation methods in accordance with customer requests.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Summer Camp Food Service Worker
YMCA
729 Houbolt Rd
06.2025 - 08.2025
- Served food items in compliance with health regulations.
- Maintained cleanliness and organization of workstations to enhance efficiency.
- Assisted in inventory management, ensuring adequate supply of food products.
- Collaborated with team members to improve service speed during peak hours.
- Implemented quality control measures to uphold food presentation standards.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Set up and broke down food service lines quickly to maintain service flow.
- Achieved consistent compliance with health department regulations.
Food Service Worker
Neuqua Valley High School
Naperville, IL
08.2019 - 05.2020
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Developed and maintained positive relationships with customers to enhance service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Set up and broke down food service lines quickly to maintain service flow.
Supervisor
Schmaltz Delicatessen
Naperville, IL
10.2017 - 04.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Operated kitchen equipment such as ovens, grills, and fryers efficiently.
- Maintained kitchen cleanliness and adhered to food safety regulations consistently.
- Collaborated with team members to ensure timely meal preparation during peak hours.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked food temperature regularly to verify proper cooking and safety.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
General Manager
MOD Pizza
Naperville, IL
07.2015 - 09.2017
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Directed daily operations, ensuring high-quality service and optimal workflow efficiency.
- Oversaw inventory management, optimizing stock levels and reducing waste significantly.
- Fostered a positive work environment through effective communication and team-building initiatives.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Trained and mentored staff on operational procedures and customer service excellence.
- Resolved customer complaints swiftly, fostering positive relationships and enhancing satisfaction rates.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
High School Diploma -
Bolingbrook High School
Bolingbrook, IL06.2009
Skills
- Grilling
- Safe Food Handling
- Customer Service
- Inventory Control
- ServSafe
- Food Storage
- Cross-Functional Teamwork
- Positive Attitude
- Complex Problem-Solving
- Attention to Detail
- Cleaning and sanitation
- Working Quickly
- Food safety knowledge
- Multitasking
- Strong Work Ethic
- Fast-Paced Environment
- Quick Learner
- Food Preparation
- Team Oriented
- Interpersonal Skills
- Basic Mathematics
- Working with Diverse People
- Problem-Solving
Certification
SERVSAFE FOOD HANDLERS
CPR CERTIFIED
FIRST AID CERTIFIED
PARAPROFESSIONAL CERTIFIED
Timeline
Summer Camp Food Service Worker
YMCA
06.2025 - 08.2025
After School Counselor
YMCA
08.2024 - Current
Food Service Worker
QUEST FOOD MANAGEMENT SERVICES INC.
08.2022 - Current
Food Service Worker
Neuqua Valley High School
08.2019 - 05.2020
Supervisor
Schmaltz Delicatessen
10.2017 - 04.2018
General Manager
MOD Pizza
07.2015 - 09.2017
High School Diploma -
Bolingbrook High School