Raven Williams
Memphis
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
CORRECTIONAL LIEUTENANT
CoreCivic
Whiteville
04.2024 - Current
- Use conflict management to de-escalate and resolve inmate issues without the use of force
- Developed schedules for staff assignments and shift rotations.
- Responded promptly to emergency situations in accordance with established guidelines.
- Supervised daily operations within correctional facility to ensure safety and security.
- Managed staff schedules and assigned duties for effective team performance.
- Facilitated conflict resolution among inmates to promote a peaceful environment.
E-5 SUPPLY/OPERATIONS NCO
US Army - National Guard
Memphis
09.2014 - 09.2024
- Coordinated logistics for training exercises and operational deployments.
- Managed inventory control and supply chain operations for military equipment.
- Trained junior soldiers on standard operating procedures and best practices.
FIELD OPERATIONS MANAGER
Utility Partner's of America
Memphis
10.2023 - 04.2024
- Coordinated the scheduling and dispatching of Utility Technicians
- Trained technicians on successful installation of water/gas meters
- Make regular site inspections to assure compliance with all safety standards and quality control plans
FULFILLMENT OPERATIONS MANAGER
Farmer's Business Network
Olive Branch
05.2021 - 07.2023
- Created SOPs and layered audits for shipping/receiving process
- Collaborated with the Transportation team to ensure timely dispatching and optimizing of routes for Class A/B drivers
- Coordinated dock operations and driver/freight scheduling for LTL loads
MANUFACTURING MANAGER
KTG USA
Memphis
01.2020 - 05.2021
- Oversaw production process and production schedules
- Conducted weekly inspections of work sites to monitor progress and identify areas for improvement
- Developed budget reports on reducing unnecessary costs
INBOUND OPERATIONS MANAGER
Siemens
Southaven
03.2019 - 01.2020
- Initiated and executed activities to eliminate root cause of production related challenges.
- Directed and managed the activities of hourly production employees.
- Assisted in financial planning to reduce unnecessary costs.
CRITICAL INVENTORY LOGISTICS SUPERVISOR
Fed Ex Supply Chain
Memphis
11.2015 - 03.2019
- Designed and implemented a color code procedure to reduce receiving errors
- Supervised day to day operations and monitored workflow for hourly employees
- Monitored efficiency, identified waste, and implemented corrective action to eliminate budget leaks.
Education
Bachelor of Science - Information Technology
Western Governors University
Salt Lake City, UT 07.2019 - 09.2021
Engineering Psychology -
United States Military Academy
West Point, New YorkSkills
- Conflict management
- Emergency response
- Operational efficiency
- Team building
- Quality assurance
- Inventory control
- Problem solving
- Training and development
- Time management
- Attention to detail
- Effective communication
Timeline
CORRECTIONAL LIEUTENANT
CoreCivic
04.2024 - Current
FIELD OPERATIONS MANAGER
Utility Partner's of America
10.2023 - 04.2024
FULFILLMENT OPERATIONS MANAGER
Farmer's Business Network
05.2021 - 07.2023
MANUFACTURING MANAGER
KTG USA
01.2020 - 05.2021
Bachelor of Science - Information Technology
Western Governors University
07.2019 - 09.2021
INBOUND OPERATIONS MANAGER
Siemens
03.2019 - 01.2020
CRITICAL INVENTORY LOGISTICS SUPERVISOR
Fed Ex Supply Chain
11.2015 - 03.2019
E-5 SUPPLY/OPERATIONS NCO
US Army - National Guard
09.2014 - 09.2024
Engineering Psychology -
United States Military Academy