Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Ravi Patel

Jersey City,NJ

Summary

To leverage my 5 years of experience in the Sports & Gaming industry, along with my passion for data to contribute effectively as a part of a global team. My goal is to drive customer satisfaction & operational efficiency while continuously expanding my expertise and contributing to the growth and success of the organization. Overall, I would like to make an immediate impact & help develop a world-class product in a fast paced organization while contributing to my own career trajectory.

Overview

6
6
years of professional experience

Work History

Senior Operations Associate

DraftKings
05.2020 - Current
  • Streamlined operational processes by identifying inefficiencies and implementing strategic improvements.
  • Reduced overhead costs through effective resource allocation and budget management.
  • Enhanced team productivity by implementing training programs focused on skill development and collaboration.
  • Helped create new & lead new projects that drove a significant increase in revenue & customer acquisitions.
  • Optimized workflow efficiency with the introduction of new operating procedures and performance metrics.

Pools Operations

DraftKings
07.2018 - 05.2020

• Pool Creation: Expertly create & manage DraftKings paid & free to play pools, ensuring accuracy, completeness, & alignment with real time events & user expectations.

• Analyze pools data & user behavior to identify trends, as well as opportunities for improvement. Using data tools such as Tableau & SQL to make data-driven adjustments for enhancing the pools product & offerings.

• Created & streamline the brand-new pools platform to optimize creation, management & productivity

• Collaborated with cross-functional teams such as Brand Marketing, Engineering, Customer Support & CRM in order to create a world class brand that was later used as a revenue tool with partnerships from top brands such as, T-Mobile, Crown Royale, Coors Light & many more.



Education

Accounting And Business Management

Rutgers, The State University of New Jersey
Newark, NJ

Skills

  • Expert in Microsoft Office products
  • Expert in G-Drive products
  • Extensive knowledge of SQL with the ability to read & write queries / data
  • Extensive knowledge of SEO, Braze, Tableau, Snowflake & many more tooling platforms
  • Project Management & Quality Assurance
  • Business Operations & Process Reengineering

Languages

Gujarati
Native or Bilingual
English
Native or Bilingual

Timeline

Senior Operations Associate

DraftKings
05.2020 - Current

Pools Operations

DraftKings
07.2018 - 05.2020

Accounting And Business Management

Rutgers, The State University of New Jersey
Ravi Patel