With a strong foundation in both customer service and leadership, I bring a unique blend of skills that make me an asset in remote or office-based environments. I have worked at AMC Theaters as a Crew Member for over a year, where I gained valuable experience in handling customer interactions, managing responsibilities in a fast-paced environment, and contributing to team success.
As someone who is both adaptable and goal-oriented, I excel in balancing multiple tasks while ensuring quality results. My proficiency in English and Gujarati further enhances my communication skills, allowing me to connect with a diverse range of clients and colleagues. Whether working independently or within a team, I am committed to delivering top-notch service and contributing to a positive work environment.
American Multi-Cinema Theaters – Crew Member.
Responsibilities:
Provided excellent customer service by assisting guests with ticket purchases, seating arrangements, and general inquiries.
- Operated point-of-sale terminals to handle transactions for tickets, concessions, and merchandise.
- Prepared and served a variety of concession items, ensuring proper food handling and sanitation practices.
- Maintained cleanliness and organization of theater auditoriums, lobbies, and restrooms, including sweeping, mopping, and trash removal.
- Ensured compliance with all safety and security protocols to create a safe environment for guests and staff.
- Assisted with the setup and breakdown of promotional events and special screenings.
- Handled customer concerns and complaints in a professional manner, resolving issues promptly to ensure guest satisfaction.
- Collaborated with team members to create a positive and efficient work environment.
Communication
Time Management
Problem Solving
Customer Service
Organization
Team collaboration
Freshman Football Team Member
- Demonstrated teamwork, discipline, and leadership on and off the field.
- Developed strong time-management skills balancing academics and athletics.
- Contributed to overall team success by participating in training, practices, and games.