Summary
Overview
Work History
Education
Skills
Certification
https://www.salesforce.com/trailblazer/rsiddharth
Work Availability
Quote
Timeline
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Ravi Siddharth

Ravi Siddharth

Surrey,BC

Summary

Enthusiastic Certified Salesforce Administrator eager to contribute to team's success through hard work, attention to detail and excellent organizational skills. Clear understanding of sales/service/marketing cloud. Motivated to learn, grow, and shine in Salesforce ecosystem.

Overview

6
6
years of professional experience
3
3
Certifications
2
2
Languages
2
2
years of post-secondary education

Work History

Salesforce Administrator

Freelancer
05.2020 - Current
  • Customized standard objects and created custom objects, fields, layouts, and lightning page
  • Prepared custom Salesforce Reports and Dashboards
  • Developed and updated databases to handle customer data
  • Proved successful working within tight deadlines and a fast-paced environment

Salesforce Admin/Deployment Specialist

Canada Drives
04.2021 - 11.2022
  • Analyzed requirements with Business Leaders, and Project Managers, and recommended solutions
  • Designed and configured Salesforce and integrated tools against business requirements
  • Ensured SDLC best practices, including design reviews, standardized deployment plans, and rollback plans with stakeholders
  • Maintain, integrate, troubleshoot CI/CD
  • Prepared custom picklist, validation rules, global value set, page layouts, reports, and dashboards
  • Managed user access, data, profiles, and permissions and data load as needed
  • Delivered smooth Production deployments
  • Experienced with Agile tools such as Jira/Bitbucket
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.

Management Assistant

Enterprise Rent-A-Car
04.2018 - 05.2020
  • Drove team revenue totals by bringing in 15% over target
  • Oversaw training and onboarding process for all newly hired employees
  • Offered technical support and troubleshot issues to enhance office productivity
  • Increased customer service success rates by quickly resolving issues

Education

PGDM - Marketing

Thompson Rivers University
Kamloops, BC, Canada
09.2010 - 06.2012

Skills

Skilled in process automation and system configurationFlexible & AdaptableRelationship-BuildingSalesforceData Quality

Analytical and Critical Thinking

Salesforce Marketing Cloud

Multitasking Abilities

Training and Development

Problem-Solving

Certification

Salesforce Certified Administrator

https://www.salesforce.com/trailblazer/rsiddharth

Please check my trailblazer profile! 

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Salesforce Certified Associate

06-2023

Salesforce Certified Marketing Cloud Administrator

05-2023
Salesforce Certified Administrator
01-2022

Salesforce Admin/Deployment Specialist

Canada Drives
04.2021 - 11.2022

Salesforce Administrator

Freelancer
05.2020 - Current

Management Assistant

Enterprise Rent-A-Car
04.2018 - 05.2020

PGDM - Marketing

Thompson Rivers University
09.2010 - 06.2012
Ravi Siddharth