Ravija Sharma
California
Summary
Experienced Analytics and Systems Manager with 9+ years of expertise in technical systems integration and implementation projects. Proficient in all aspects of project management and delivering efficient & scalable technology solutions to drive business strategies. Strong organizational and planning skills along with an intelligent, proactive approach to problem-solving and stakeholder management. A problem-solver, leader, and analytical thinker, adept at identifying and resolving complex issues to optimize business performance.
Overview
11
11
years of professional experience
Work History
Business Systems & Analytics Manager
Yummly
11.2022 - Current
- Collaborated in the formulation of a comprehensive GTM strategy for Smart Cooking thermometer and Subscriptions . Contributing insights and expertise to the planning and execution phases, encompassing various aspects such as product positioning, target audience identification, pricing strategies, distribution channels, and promotional activities.
- Presented in-depth analysis of business trends and opportunities to executives , shaping strategic decisions and driving 8% growth in LTV.
- Optimized supply chain management by leveraging advanced analytics models that identified bottlenecks and inefficiencies in existing processes.
- Enhanced customer segmentation by integrating demographic and behavioral data, improving targeted marketing efforts.
Senior Business Systems Analyst
Visby Medical
05.2021 - Current
- Liaisoned with key stakeholders to understand business needs and translated it into impactful technological solutions
- Delivered architecture & solution options, identified risks, alternatives and implications for numerous business scenarios
- Lead system implementation projects from tender through to, selection, implementation, UAT and user adoption
- Implemented 10+ systems including HRIS systems - Workday, ADP, Achievers, Sapling | Payment solutions - Cybersource | Clinical & R&D - CloudLIMS , Medrio EDC | Data warehouse - Snowflake , Fivtran, DBT | ITSM Tools - Sysaid, IT Glue, Atspoke
- Established Enterprise Architecture principles to integrate disparate systems and design future-forward core systems for Procure to pay ,order to cash and contract management
Business Systems Analyst
Visby Medical
12.2020 - 05.2021
- Designed and Implemented solution for complex integrations across all IT-Enterprise application (Netsuite,Salesforce)leveraging middleware platforms.
- Identified opportunities to automate & integrate processes and workflows enhancing efficiency by 18%
- Enabled improved collaboration in supply chain and commercial business process areas, by developing enterprise integration strategies
- Managed deployment of system enhancements and stabilization activities post go-live
- Leveraged onshore and offshore model to drive efficiencies in implementation and continuous improvement
Senior Business System Consultant
Filter Off
04.2020 - 11.2020
- Set-up data infrastructure & foundational KPIs to inform decision-making and business process management
- Generated actionable insights from unstructured data to improve user retention by +30%
- Conducted market research, usability studies and competitor analysis to identify and execute on growth opportunities
- Optimized technical landscape that increased productivity by +28% at 35% reduced costs .
Project Data Manager
MedLabz
01.2017 - 09.2019
- Performed multi-faceted role to offer data visibility & in-house analytics consulting to various business teams
- Supported marketing and product teams with campaign analysis, funnel analysis, LTV modelling, customer life cycle analysis, segmentation analysis, and A/B tests
- Managed end-to-end roll-out of its subscription product generating ~ $5M revenue
Vertical Lead
Google
11.2015 - 01.2017
- Managed 20+ search verticals from ideation to launch for Google's Next Billion User acquisition in SEA emerging markets
- Analyzed local search preferences, user behavior and trends to optimize usability of Google's knowledge panels leading to ~25M user activations
- Incorporated ranking-based algorithms to help launch 'Google-Compare, product that offered quick comparison of financial products
Senior Analyst
HCL Technologies Ltd.
05.2014 - 11.2015
- Managed workforce Optimization for clients' IT support via Call volume forecasting and enhanced scheduling leading to -10% FTE reduction
- Quantified and measured Voice of Customer by evaluating business impact of NPS/CSAT/CES that helped in devising Customer centric strategy
- Assisted senior leaders in Operations with ad-hoc analysis and data visualization
Business Analyst
Housing.com
06.2013 - 04.2014
- Provided analytical support to drive User/Merchant acquisition, engagement, monetization/upsell growth
- Formulated lifestyle rating of properties to revamp house search and evaluation experience
- Designed marketing test & learn initiatives driving 15% growth in revenue for its rental product lines
Education
Master of Science - Operations Research
Birla Institute Of Technology And Science
Pilani, India2017
Bachelor of Science - Electrical, Electronics Engineering Technologies
Rajasthan Technical University
Kota,India2013
Skills
- Business Process Transformation
- Digital Transformation
- Enterprise Architectures
- Software Controls & Implementation
- Project & Portfolio Management
- Vendor Management
- Data Visualization
- Data Warehousing
- SDLC Process Management
- Business Requirements Documents (BRDs)
Timeline
Business Systems & Analytics Manager
Yummly
11.2022 - Current
Senior Business Systems Analyst
Visby Medical
05.2021 - Current
Business Systems Analyst
Visby Medical
12.2020 - 05.2021
Senior Business System Consultant
Filter Off
04.2020 - 11.2020
Project Data Manager
MedLabz
01.2017 - 09.2019
Vertical Lead
Google
11.2015 - 01.2017
Senior Analyst
HCL Technologies Ltd.
05.2014 - 11.2015
Business Analyst
Housing.com
06.2013 - 04.2014
Master of Science - Operations Research
Birla Institute Of Technology And Science
Bachelor of Science - Electrical, Electronics Engineering Technologies
Rajasthan Technical University
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