Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ravinder Kaur

Vacaville,CA

Summary

Driven and adaptable Pre-Law student with a proven track record at Meta, enhancing legal and technical acumen. Excelled in mock trials and legal interpretations, alongside spearheading project modifications at San Jose State University. Recognized for outstanding customer support at Okta, demonstrating exceptional public speaking and MS Office proficiency. Embodies sound judgment with a commitment to results.

Overview

12
12
years of professional experience

Work History

Pre- Law student

Contra Costa College
01.2023 - Current
  • Developed my reading, writing, and lexicon in a collegiate setting.
  • Versed in the use of Microsoft Excel, Power Point, and Word.
  • Savvy with computers, and networking.
  • Interpreted laws, rulings and regulations for individuals and businesses in a college environment.
  • Developed strategies and arguments in preparation for presentation of cases.
  • Prepared witness, discovery, pleading, trial and exhibit binders for oral argument and depositions; in mock trial settings.
  • Strengthened understanding of procedural rules through participation in simulated court proceedings as part of experiential learning courses.
  • Assisted in drafting pleadings, motions, and discovery requests, contributing to successful case outcomes.
  • Demonstrated commitment to pro bono work by volunteering at local legal aid organizations serving low-income individuals and families.
  • Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
  • Researched and analyzed legal issues and cases to provide accurate advice to clients.

Global Security Operations Manager

Securitas Security Services USA
01.2017 - 04.2024
  • Maintained adherence to all company protocols.
  • Reported incidents to management.
  • Provided repeat customers with exceptional care and attention.
  • Prioritized and accomplished wide range of tasks each shift.
  • Worked collaboratively in team environment.
  • Worked with a variety of people. Used conflict management skills to appease customers, and settle disputes.
  • Earned employee of the month, and was recognized for outstanding customer support.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Analyzed and reported on key performance metrics to senior management.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.

Security Analyst

Allied Universal Security Services
05.2012 - 12.2017
  • Specified system components and directed product modifications to ensure conformance with engineering design and performance specifications.
  • Investigated equipment failures to diagnose faulty operation and made appropriate maintenance recommendations.
  • Completed project mechanical design while providing technical solutions feedback.
  • Performed on-site field surveys and wrote technical narratives in an efficient and timely manner.
  • Oversaw quality testing of Fiber Rock board
  • Planned and evaluated results of analysis, modeling and experiments.
  • Was self governed and worked independently.
  • Outlined and maintained security patching schedule to efficiently address ongoing system issues.
  • Reduced security risks 89% through enhancing protocols and ensuring adherence to regulations.
  • Encrypted data and erected firewalls to protect confidential information.
  • Collaborated with law enforcement agencies during cybercrime investigations when necessary, supporting the apprehension of malicious actors.
  • Recommend improvements in security systems and procedures.

Education

Master of Arts - Communication Studies

San Jose State University
San Jose, United States
07.2019

Skills

  • Legal/non-legal research
  • Public speaking expertise
  • Adaptable learner
  • Excellent time management
  • Very Dependable, and fast learner
  • Experienced with MS Office
  • Proficient Keyboard skills
  • Sound judgment & Morale Fiber

Accomplishments

To obtain a position that will enable me to use my strong organizational skills, award-winning educational background, and ability to work well with people in a way that will be both profitable and fulfilling. My prior experience in Global Operations Management will aide me in the legal field.

Timeline

Pre- Law student

Contra Costa College
01.2023 - Current

Global Security Operations Manager

Securitas Security Services USA
01.2017 - 04.2024

Security Analyst

Allied Universal Security Services
05.2012 - 12.2017

Master of Arts - Communication Studies

San Jose State University

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Ravinder Kaur