Ravindu Jayasundara
Diamond Bar,CA
Summary
Motivated and adaptable professional with a strong work ethic and a passion for learning. A fast learner who thrives on new challenges, I bring experience in leadership, customer service, and operational management, along with CTEC certification in tax preparation. Skilled in communication, problem-solving, and staying organized under pressure, I am eager to contribute and grow while making a meaningful impact in any role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's
Brea, CA
11.2022 - 12.2024
Shift Manager at McDonald’s, with experience leading teams to deliver exceptional customer service, and ensuring smooth operations. Skilled in managing food quality, safety compliance, cash handling, and resolving customer concerns. Proven ability to delegate tasks, coach team members, and maintain a positive, efficient work environment. Strong multitasking, communication, and problem-solving skills, with a focus on achieving operational success and meeting business goals.
Education
Some College (No Degree) -
Mt. San Antonio College
Walnut, CASkills
- Leadership and Team Management: Proven ability to lead and motivate teams to achieve goals and maintain high morale
- Customer Service Excellence: Skilled in delivering exceptional service and resolving customer concerns efficiently
- Operational Management: Experience in overseeing daily operations, ensuring efficiency, and meeting business targets
- Cash Handling and Financial Accuracy: Proficient in managing transactions, balancing registers, and maintaining financial accountability
- Food Safety and Quality Assurance: Knowledge of food safety regulations and maintaining high standards of quality control
- Multitasking and Time Management: Strong ability to prioritize tasks and perform efficiently in fast-paced environments
- Problem-Solving: Effective in addressing challenges and implementing practical solutions under pressure
- Tax Preparation (CTEC Certified): Expertise in preparing accurate tax returns and providing financial guidance
- Communication and Interpersonal Skills: Adept at fostering strong team relationships and engaging positively with customers
- Adaptability: Flexible in adjusting to new challenges and maintaining composure in dynamic situations
Certification
CTEC Registered Tax Preparer – California Tax Education Council (CTEC)
- Certified to prepare and file individual tax returns in compliance with California regulations.
- California ServSafe Certification: Certified in food safety and sanitation, ensuring compliance with state health and safety standards.
Timeline
Shift Manager
McDonald's
11.2022 - 12.2024
Some College (No Degree) -
Mt. San Antonio College
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