RAVISANKAR DESINGH
Hillsborough,NJ
Summary
Intelligent IT Manager with 21-year record of leadership experience in areas such as infrastructure development and management, application support and cost optimization. Focused on satisfying customer needs through robust, innovative and forward-thinking solutions. Demonstrated success as operational leader, articulate communicator and practiced influencer. Collaborates across functions to outline and achieve project targets. Skilled in building solid business solutions based on methodologies and engineering principles. Complex problem-solver skilled in developing proposals, integrating technologies and managing projects.
Adept at improving security, operational processes and systems implementation procedures. Proficient in disaster recovery planning, emergency response, project mapping and training. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
14
14
years of professional experience
Work History
Director of Software Engineering
United Health Group, Optum
09.2023 - Current
- Directed the development of software engineering processes, procedures and standards.
- Developed a comprehensive plan for software engineering projects to ensure successful completion on time and within budget.
- Assessed current technologies used by the organization and recommended new tools or techniques as appropriate.
- Collaborated with product owners and business analysts to define scope of work, timeline estimates, resource needs. for upcoming projects.
- Negotiated contracts with third-party vendors providing services related to software engineering initiatives.
- Identified potential areas for automation or streamlining existing processes and procedures related to software development lifecycle.
- Attended industry conferences and events aimed at staying up-to-date on latest trends in technology space relevant to company's product offerings.
- Managed risks and worked with cross-functional team leads to produce deliverables and meet customer requirements.
- Recruited engineering personnel, technical staffing and decided on project team formation.
- Set annual objectives, bonuses and pay adjustments and mentored team leads in resolving conflicts and managing priorities.
Senior Manager Software Engineering
United Health Group, Optum
06.2020 - 08.2023
- Maintained adequate staffing to meet objectives within budget.
- Developed and led process improvements to optimize operations and reduce costs.
- Oversaw vendor relationships to foster performance monitoring, issue resolution and statement of work reviews.
- Provided strategic direction to departmental heads regarding resource allocation decisions.
- Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.
- Managed a team of 50+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
- Identified areas of improvement within existing operations through process analysis and benchmarking studies.
- Directed cross-functional teams in developing innovative solutions to complex problems.
Manager Software Engineering
United Health Group, Optum
03.2015 - 06.2019
- Responsible for maintaining application availability, meeting SLA for all the services, budgeting and forecasting
- Managed a team of 30 people and provided technical leadership for problem resolution.
- Provided technical guidance and mentorship to junior software engineers, helping them develop their skills and knowledge.
- Developed and implemented quality assurance procedures to ensure high-quality standards were met in all software engineering projects.
- Conducted regular performance reviews for members of the software engineering team, offering constructive feedback and career development advice as needed.
- Analyzed customer feedback data from existing products in order to make informed decisions about future product design.
- Maintained up-to-date knowledge of emerging technologies relevant to the field of software engineering in order stay ahead of competitors.
- Organized daily stand-up meetings for the software engineering team to review progress and plan tasks for the day.
Project Lead
United Health Group, Optum
03.2010 - 02.2015
- Responsible for providing solution and service support during US business hours
- Conducted root cause analysis on incidents and recommended corrective actions
- Led on-call support team during US office hours.
- Created project performance reports for management review.
- Assigned tasks to team members and monitored progress.
- Communicated with stakeholders throughout the life cycle of projects.
- Performed risk assessments, identified risks, developed mitigation strategies, and monitored risk status on a regular basis.
- Reviewed technical documents such as design specifications, test plans, user manuals.
- Outlined work plans, assessed resources and determined timelines for projects.
- Kept project teams on-task with proactive control of budgets, schedules and scopes.
Education
Master of Science - Computer Application
University of Madras
ChennaiSkills
- Software System Development
- Engineering Leadership
- Project Management
- Problem-Solving
- Technology Prototyping
- Agile Development
- Language : COBOL, VSE COBOL, Python, Java
- Batch Processing : JCL, VSE JCL
- File Organization : VSAM
- Data Base : DB2, IMS
- GUI : CICS, IMS-DC
- Tools : FILE AID, ABEND AID, CHANGEMAN, FILE AID FORDB2, FILE AID-IMS, XPEDITOR, ENDEVOR,INFOMAN,SEEC, TRACEMASTER, INSYNC, DUMPMASTER,META VIEWER, ONDEMAND, EZYEDIT,
OMEGAMAN, TMON, MAINVIEW, RACF,VANGUARD, TOM
Languages
English
Professional
Hindi
Professional
Tamil
Professional
Timeline
Director of Software Engineering
United Health Group, Optum
09.2023 - Current
Senior Manager Software Engineering
United Health Group, Optum
06.2020 - 08.2023
Manager Software Engineering
United Health Group, Optum
03.2015 - 06.2019
Project Lead
United Health Group, Optum
03.2010 - 02.2015
Master of Science - Computer Application
University of Madras
Similar Profiles
Monica C. ChappellMonica C. Chappell
Manager Case Management, Care & Disease Management Ops External Channel at United Health Group/Optum HealthManager Case Management, Care & Disease Management Ops External Channel at United Health Group/Optum Health
Susan GabbardSusan Gabbard
Family Nurse Practitioner at United Health Group - Optum HealthFamily Nurse Practitioner at United Health Group - Optum Health
Celina AitonCelina Aiton
Assoc Tech Support Analyst at United Health Group - Optum HealthAssoc Tech Support Analyst at United Health Group - Optum Health
Daniel SuttonDaniel Sutton
Senior Sonographer at United Health Group/ Optum HealthSenior Sonographer at United Health Group/ Optum Health
Andrew GoldsteinAndrew Goldstein
Substitute Teacher, K-12 at Somerville Township Public SchoolsSubstitute Teacher, K-12 at Somerville Township Public Schools