Sujan Pattiam
Austin,TX
Summary
Dynamic and results-oriented Software Development Manager with 18 years of comprehensive experience in Software Engineering, including 7 years in strategic leadership roles. Recognized for a passionate and innovative mindset, I leverage a customer-centric approach to empower and inspire teams. Proven track record of driving transformative change and delivering substantial business value to organizations through effective leadership and collaboration.
Overview
18
18
years of professional experience
Work History
Director of Software Engineering
Visa Inc.
Austin, TX
12.2020 - Current
- Led Software Development teams for Cybersource's Global Expansion Business Portfolio, responsible for managing North American and Latin American Processors/Gateways. Generated FY24 Net Revenue of $50.2M, experiencing a 20% YoY growth.
- Spearheaded a team of 25 software engineers and 6 Tech Leads in executing global projects, demonstrating strong partnership with international business partners, technical product managers, and program managers.
- Maintained a strong focus on cybersecurity, achieving zero cyber breaches, data loss incidents, and disruptions from DDoS attacks; increased availability with a 99.999% authorization rate.
- Designed, built, shipped and deployed market-fit products to drive innovation for clients and the ecosystem, resulting in accelerated revenue growth.
- Championed the growth and development of engineers and leads, empowering them to excel in their professional journeys, fostering a culture of continuous learning and career progression.
- Created and delivered customized presentations to effectively communicate organizational goals, planning processes, project initiatives, team innovation, and results to diverse audiences including Senior Leadership.
Software Development Manager
Visa Inc.
Austin, TX
11.2017 - 12.2020
- Managed software development teams of 11 software engineers in Cybersource Payments to integrate with Latin American (LAC) Processors and enhance business presence in the LAC market.
- Conducted thorough analysis of epic and feature requirements in collaboration with business and product partners, facilitating a cohesive development process for engineering teams.
- Drove the software development of business-critical, innovative products, such as the Automated Test Case Generation and Validation tool, an awarded Visa Trade Secret, which reduced the Time-To-Market of gateway development by 30%.
- Streamlined release process through Automated Release Deployment Validation (ARDV) using dockerized push tests, resulting in the elimination of manual release support for all payments and platform components, thereby increasing release efficiency by 40%.
- Led strategic business development discussions with Global Partners - Product Managers, Production Support, and Customer Support to gain insights into client needs.
- Continuously ensured delivery of high-quality products and features to the customers.
Staff Software Engineer
Visa Inc.
Austin, TX
01.2016 - 11.2017
Lead Engineer
Cvent
McLean, VA
02.2013 - 11.2015
Senior Software Engineer
Cvent
McLean, VA
01.2010 - 02.2013
Intern
UPMC
Pittsburg, PA
04.2009 - 07.2009
Software Engineer
Infosys Technologies
06.2006 - 07.2008
Education
Chief Technology Officer Program -
Wharton Executive Education
Philadelphia, PA12.2023
Masters in Information Systems Management -
Carnegie Mellon University
Pittsburgh, PA12.2010
Bachelor of Engineering - Electronics And Communication Engineering
SSN College of Engineering
Tamil Nadu, India04-2006
Skills
- Engineering Leadership
- Software Development
- Career Development
- People Management
- Project Management
- Innovation Management
- Scrum Meeting Facilitation
- Team building
- Strategic Planning
- System Design
- Problem-Solving aptitude
- Effective Decision-Making
Accomplishments
- VISA Go Beyond Awards: Received 65 Go Beyond Awards; 13 Awards for Driving Change and Innovation
- Patents and Trade Secrets: Automated test case generation and validation engine, Automated Release Deployment Validation.
Timeline
Director of Software Engineering
Visa Inc.
12.2020 - Current
Software Development Manager
Visa Inc.
11.2017 - 12.2020
Staff Software Engineer
Visa Inc.
01.2016 - 11.2017
Lead Engineer
Cvent
02.2013 - 11.2015
Senior Software Engineer
Cvent
01.2010 - 02.2013
Intern
UPMC
04.2009 - 07.2009
Software Engineer
Infosys Technologies
06.2006 - 07.2008
Chief Technology Officer Program -
Wharton Executive Education
Masters in Information Systems Management -
Carnegie Mellon University
Bachelor of Engineering - Electronics And Communication Engineering
SSN College of Engineering