Technician Specialist
- Assisted in troubleshooting, repairing and maintaining complex electronic systems and equipment.
- Provided technical support to customers for installation of new products and software upgrades.
- Repaired faulty components on various types of electronic systems using specialized tools.
- Installed, tested, calibrated and maintained instruments used in the laboratory environment.
- Developed technical solutions to resolve customer issues related to software applications.
- Walked customers through common phone hardware and software configurations to maximize service functionality.