Summary
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Ravi Teja Peeta

Manchester,NH

Summary

Friendly Technical Support Representative keen to help customers maximize product impact and usability. Amiably replies to all customer queries and consistently resolves client issues. Committed to improving user satisfaction numbers and supporting return patronage across all supported products.

Work History

Technician Specialist

Toshiba Corporation
Secaucus, NJ
01.2023 - 07.2023
  • Assisted in troubleshooting, repairing and maintaining complex electronic systems and equipment.
  • Provided technical support to customers for installation of new products and software upgrades.
  • Repaired faulty components on various types of electronic systems using specialized tools.
  • Installed, tested, calibrated and maintained instruments used in the laboratory environment.
  • Developed technical solutions to resolve customer issues related to software applications.
  • Walked customers through common phone hardware and software configurations to maximize service functionality.

Education

Masters in Computers And Information Science - Information Technology

Southern New Hampshire University
Hooksett, NH
12.2024

Skills

  • Application Support
  • Technical Support
  • Performance Testing
  • Software Installation

Languages

English
Professional

Affiliations

java, python and coding

References

References available upon request.

Timeline

Technician Specialist

Toshiba Corporation
01.2023 - 07.2023

Masters in Computers And Information Science - Information Technology

Southern New Hampshire University
Ravi Teja Peeta