Ravneet Singh
Chantilly
Summary
With over 18 years of experience, I have successfully led products from conception to completion, playing key roles in quality, product management, release management, customer success, and delivering end-to-end products. Skilled in managing budgets, ensuring compliance with regulations and standards, and fostering cross-collaboration between teams to achieve product objectives. Experienced in defining and executing product roadmaps that align with customer needs. Expertise in overseeing all phases of products to ensure seamless execution and high-quality outcomes. Proven ability in building strong relationships with customers, understanding their needs, and ensuring satisfaction throughout the product lifecycle.
Overview
19
19
years of professional experience
Work History
Director Test Engineering
US AI
09.2024 - Current
- Team Leadership & Development: Built and led a high-performing engineering team, focusing on recruitment, mentorship, and career development to foster growth and align with organizational goals.
- Collaboration with Product and Implementation Teams: Worked closely with product and implementation teams, managing customer expectations, and ensuring successful project outcomes by aligning engineering efforts with business and customer needs.
- Operation Success: Aligned engineering deliverables with customer requirements to ensure satisfaction and success, ensuring that products meet both functional and quality standards.
- Automation and Process Optimization: Designed and implemented automation solutions, significantly reducing project timelines and increasing efficiency, driving continuous improvements in engineering processes.
- Process Improvement & Methodology: Developed and refined engineering methodologies, incorporating industry best practices to ensure consistent, high-quality results in product delivery.
Director Test Engineering
HawkEye360
03.2022 - 09.2024
- Leadership in Testing Team Setup: Led the creation and development of a robust testing team from the ground up. Recruited and mentored professionals to ensure a high-performing and cohesive team. Implemented strategies for team growth, skill enhancement, and career development, ensuring alignment with organizational goals.
- Product Management and Operation Engagement: Worked closely with the product team and internal stakeholders, including development, business analysts, and release teams, to define and deliver product roadmaps. Managed customer expectations and ensured the successful delivery of end-to-end products, aligning testing efforts with customer needs and business goals. Focused on customer success, ensuring that all product releases met client requirements and expectations.
- Design and Implementation of Test Infrastructure: Designed and implemented cutting-edge test infrastructure tailored to HawkEye 360's unique needs. Integrated advanced testing tools and technologies to enhance efficiency and accuracy, ensuring seamless collaboration between different environments for streamlined workflows. Designed automated testing and deployment pipelines (Java and Python), reducing testing time from hours to minutes.
Sr. Manager QA
United Health Group
02.2014 - 03.2022
- Healthcare Exchange Implementation: Successfully implemented healthcare exchanges for the states of New York, Colorado, Massachusetts, Arkansas, and New Mexico. Worked closely with customers to understand their needs and pain points, ensuring on-time delivery of high-quality products. Managed customer expectations throughout the implementation process, ensuring satisfaction and alignment with business goals.
- Management of Test Engineering: Managed all aspects of Test Engineering, including QA cycles, defect management, test labs, test processes, tools, QA metrics, bug scrubs, documentation, and reports. Collaborated with engineering teams on test scope, planning, and release documentation. Led SIT (System Integration Testing) and UAT (User Acceptance Testing) cycles, ensuring smooth execution and issue resolution.
- Customer Engagement and End-to-End Delivery: Actively communicated with customers, managing expectations and ensuring successful delivery of end-to-end products. Oversaw the entire product lifecycle, from development through to customer release, ensuring alignment with client requirements.
- Process Optimization and Automation: Reduced verification cycles significantly by implementing a robust automation framework and optimizing processes. Enhanced test coverage through automation pipelines, improving efficiency and accuracy.
Sr Lead QA
HCentive
07.2011 - 02.2014
Sr. Software Engineer
Kronos Inc
06.2009 - 07.2011
Software Engineer
Magic EdTech
11.2006 - 06.2009
Education
Bachelor's - Computer Engineering
Jammu University
01-2006
Skills
- Leadership in Team Setup: Skilled in building and developing robust teams from the ground up
- End-to-End Delivery: Expertise in overseeing end-to-end delivery of projects, ensuring seamless execution from initiation to completion
- Customer Handling & Success: Proven ability in engaging with customers, understanding their needs, and driving customer success to ensure high satisfaction levels
- Product Management: Experienced in collaborating with product teams to define and deliver successful product roadmaps
- Effective Methodologies: Developed and implemented methodologies to ensure product quality and consistency
- Automation Proficiency: Experienced in designing automated solutions and deployment pipelines reducing project timelines from hours to minutes
- Reporting and Stakeholder Engagement: Skilled in presenting detailed reports to senior stakeholders to ensure alignment with business goals
- Budget Management: Track record of effectively managing project budgets to achieve cost efficiencies
- Technical Expertise: Selenium, Databases, Linux
- Operation optimization: Adept at streamlining workflows and eliminating inefficiencies through data-driven process improvements, resulting in enhanced team productivity and reduced operational overhead
Clearance
Active Secret Clearance
Timeline
Director Test Engineering
US AI
09.2024 - Current
Director Test Engineering
HawkEye360
03.2022 - 09.2024
Sr. Manager QA
United Health Group
02.2014 - 03.2022
Sr Lead QA
HCentive
07.2011 - 02.2014
Sr. Software Engineer
Kronos Inc
06.2009 - 07.2011
Software Engineer
Magic EdTech
11.2006 - 06.2009
Bachelor's - Computer Engineering
Jammu University
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