Ravyn Day
Scottsdale,AZ
Summary
Caring, professional, positive human being with a love for helping others and a thirst for knowledge. Experienced in customer service, retail, and management. With years of obtaining a wide range of skills from a multitude of settings, I have perfected my ability to always maintain professional, create lasting relationships with customers and coworkers, and remain at peak productivity.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Ice Cream Maker/ Assistant manager
Handel's Homemade Ice Cream
Scottsdale, AZ
09.2023 - Current
- As the ice cream maker and assistant manager, I begin days opening my store with duties such as counting cash and setting up register, setting up front of house and store patio, restocking products and cones as necessary, then taking inventory to assess how many batches will need to be made. I am entrusted to make the entirety of the store's ice cream as well as working front of house with customers, handling the register and safe, taking lead when working with others, and even training when new members join the team. My assistant manager duties also include placing the weekly orders for our store, helping run the store smoothly, assisting with creating schedules, deep cleaning, and occasionally helping to write warnings or other messages to employees if needed.
- Aquired/strengthened skills:
- POS system
- Ice cream making
- Heavy machinery usage
- Training others
- Fast paced time management
- Assistant managing
Ice Cream Maker Lead
Bruster's Real Ice Cream
Glendale, AZ
10.2021 - 09.2023
- As the ice cream maker lead I am responsible for generating a production list daily, assigning duties, prepping ingredients, and overseeing that the team is running smoothly. I strive to ensure ice cream comes out with the highest quality possible and in an efficient manner at one of our busiest locations. Other tasks I have learned while working here include cake and pie decorating, as well as some manager tasks including helping with truck orders such as inventory, receiving, and stocking our ingredients. Being the lead I also was in charge of training any new ice cream makers that were welcomed to the team.
- Additional duties
- Scooping/packing ice cream
- Hand crafting Sundaes and shakes
- Cake and pie decorating
Warehouse Employee
BAD DRAGON
04.2021 - 08.2021
- As a warehouse employee, more specifically in the quality control department, I am tasked to closely monitor product quality, appearance, aesthetics, cleanliness, etc. My job required me to be very meticulous in order to ensure the highest quality, care, and service to our customers. My daily duties also included handling products directly from trimming and cleaning to the final step which is packaging. I am trusted with being able to correctly inspect all orders, correct any final details, and lastly get all orders ready to be sent out.
- Additional duties
- Media Photography
- Quality control
- Inventory processor
Shift Lead
CIRCLE K
01.2018 - 07.2021
- As a lead, I am responsible for maintaining a higher level of professionalism, I must set a standard for my employees and lead by example. I am trusted with the company’s money, ordering product, sanitation, assigning daily tasks, food production, and ensuring that our store runs smoothly while also delivering a positive experience for my employees and customers that is safe and welcoming.
- Cash handling
- Customer service
- POS system
- Food handling
Education
Diploma - undefined
Liberty Highschool
01.2018
Skills
- Attention to detail
- Ice cream making (4 years)
- Teamwork
- Time management
- Customer service
- Cash Handling
- POS
- Restaurant experience
- Food Handling
- Cooking
- Photography
- Reliability
- Communication skills
- Cake decorating (2 years)
- Decision making
- Critical thinking
- Supervising experience
- Food Safety
- Quality Control
- Food service management (2 years)
- Leadership (6 years)
Certification
- Ice Cream Maker Certification - Present
- ServSafe Manager food certification -October 2024 to October 2029
Timeline
Ice Cream Maker/ Assistant manager
Handel's Homemade Ice Cream
09.2023 - Current
Ice Cream Maker Lead
Bruster's Real Ice Cream
10.2021 - 09.2023
Warehouse Employee
BAD DRAGON
04.2021 - 08.2021
Shift Lead
CIRCLE K
01.2018 - 07.2021
Diploma - undefined
Liberty Highschool