Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Interests
Timeline
Generic

Ravyn Jones

Detroit,MI

Summary

Ready to excel in fast-paced environment, I have a proven track record in ensuring exceptional customer service and satisfaction. A strong focus on teamwork and adaptability enables me to consistently meet changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills, I am confident I can handle any curveballs thrown my way.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Fundraiser

Surround Sound
11.2024 - Current
  • Go door to door fundraising from 3:30 until 8pm for Planned Parenthood Advocates of Michigan
  • Operating through extreme weather
  • Use talking points to navigate barriers a potential donor presents
  • Highly self managed and aware of surroundings
  • Must meet quota of 1.5-2 donors per shift at a minimum of 19.73 per month

Barista

Dose of Sugar
08.2023 - 11.2024
  • Hand pulled shots
  • Proper aeration techniques
  • Crafting beverages
  • POS/cashier
  • Assembling sandwiches
  • Maintaining a clean work environment
  • Able to handle 2-4 hour long rushes alone, as there was only one employee scheduled per shift

Painting Instructor/Assistant

Painting with a Twist
11.2022 - 02.2024
  • Lead 2 hour beginner friendly paint classes
  • Encourage creativity and individuality, as well as keeping folks entertained and relaxed
  • Coaching people one on one to help them achieve their dream painting
  • Proper clean up and care for the studio: including brushes, cups, rags, tables, and floors
  • Welcome and attend to guests, leading them to their seats if necessary
  • Creating seating charts to ensure business flow
  • Set tables and plates
  • Pre-sketch canvasses
  • Pre-paint example to reference during class

Independent Contractor

Amazon Flex
07.2022 - 08.2023
  • Deliver packages from Amazon
  • Sort and organize packages
  • Ensure packages are left in safe, secure locations
  • Deliver Whole Foods groceries on behalf of Amazon

Independent Contractor

Instacart
01.2021 - 08.2023
  • Shop and deliver groceries to customers
  • I have a 5 star rating and am considered a 'cart star'
  • Able to handle special requests, as well as manage multiple carts at once
  • Typically gather anywhere between 4 and 100

Patient Care Specialist

Quality Roots, Inc.
04.2021 - 09.2021
  • Operate on the sales floor
  • Sell and up sell products
  • Have an extensive knowledge on cannabis
  • Guide customers towards recommendations to fit their specific needs

Candle Maker

New Moon Beginnings
09.2020 - 01.2021
  • Pour and decorate soy candles by hand
  • Blend melted wax with fragrances and essential oils
  • Have in depth understanding about how wax responds to temperature and humidity
  • Make scented room sprays
  • Label and package candles
  • Meet quotas ranging from 200-1000 per day

Scent Designer

Urban Wick Candle Bar
02.2020 - 06.2020
  • Welcome and seat guests, giving them an introduction to the experience
  • Walk guests through the scent wall, as well as how to choose a vessel for their project
  • Assist guests in custom blending a scent for their candle, hand sanitizer, diffusing oil, or lotion
  • Ensuring guests have a smooth and delightful time through patience and encouragement
  • Prioritize maintaining a sense of fun and efficiency during hectic parties

Barista

Starbucks
05.2018 - 06.2020
  • Intensive deep cleaning one night a week
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Fulfillment Associate

Target
10.2019 - 12.2019
  • Gather, prepare, and pack orders to be shipped and or picked up
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.

Art Assistant

Playing Picasso
01.2019 - 05.2019
  • Welcoming guests and giving them a quick tour of the studio before seating them
  • Assisting guests with their projects
  • Instructing on how to choose a piece, how to use glazing tools, as well as how to choose glaze
  • Keep tables clean and ready for glazing
  • Preparing pottery for the kiln by organizing pieces with corresponding guest card
  • Inventory
  • End of day clean up

Supervisor

Tim Hortons
01.2017 - 05.2018
  • Oversaw daily operations, ensuring smooth workflow and timely completion of tasks.
  • Kept track of inventory
  • Ensured the floor was well stocked and organized
  • Bake and frost doughnuts
  • Prepare beverages as well as sandwiches
  • Secure cash in a safe every night

Team Member

Pancheros Mexican Grill
02.2016 - 01.2017
  • Prepare salsas, meats, veggies, tofu, queso, quacemole, beans, and rice
  • Simultaneously taking orders while building meals
  • Cash register
  • Maintain a clean work environment

Education

High school diploma -

NexTech High School
Okemos, MI
01.2018

Skills

  • Shift Management
  • Retail Sales
  • Donor Retention
  • Packaging
  • Food Safety
  • Cash Handling
  • Delivery Driver Experience
  • Barista Experience
  • POS
  • Cleaning Experience
  • Organizational Skills
  • Painting
  • Drawing
  • Candle Pouring
  • Hospitality
  • Empathy
  • Strong Communication Skills

Certification

Driver's License

Personal Information

Work Permit: Authorized to work in the US for any employer

Interests

  • Mixology
  • Botany
  • Art
  • Building community

Timeline

Fundraiser

Surround Sound
11.2024 - Current

Barista

Dose of Sugar
08.2023 - 11.2024

Painting Instructor/Assistant

Painting with a Twist
11.2022 - 02.2024

Independent Contractor

Amazon Flex
07.2022 - 08.2023

Patient Care Specialist

Quality Roots, Inc.
04.2021 - 09.2021

Independent Contractor

Instacart
01.2021 - 08.2023

Candle Maker

New Moon Beginnings
09.2020 - 01.2021

Scent Designer

Urban Wick Candle Bar
02.2020 - 06.2020

Fulfillment Associate

Target
10.2019 - 12.2019

Art Assistant

Playing Picasso
01.2019 - 05.2019

Barista

Starbucks
05.2018 - 06.2020

Supervisor

Tim Hortons
01.2017 - 05.2018

Team Member

Pancheros Mexican Grill
02.2016 - 01.2017

High school diploma -

NexTech High School
Ravyn Jones