Rawah Alatemsh

• Participated in ongoing training programs to stay current on best practices for medical office administration, enhancing overall efficiency within the clinic setting.
• Optimized treatment plans through evidence-based research and staying up-to-date on current medical advancements.
• Facilitated effective communication between departments by serving as a liaison between the Business Manager''s office and other teams.
• Provided administrative support to multiple departments as needed, demonstrating flexibility and adaptability within a dynamic office environment.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Greeted and welcomed guests, answered, referred, and helped with their
inquiries, while managing
the check-in process.
• Managed multi-line phone system as well as attended to correspondence
both receiving and
distributing letters, packages; also prepared outgoing mail by drafting
correspondence, securing
parcels etc.
• Maintained employee and department directories while provided
various administrative
support as maybe assigned to me, assisted in preparation of office
calendar, memos
• Resolved customer issues quickly and respectfully and notified
supervisors immediately of any
escalation.
• Maintained files and records by implementing effective filing system
both manually and
electronically that boosted efficient day to day running of the
organization.
• assisted and advised customers, paying attention to their special needs
or wants.
• Delivered exceptional customer service to every customer by leveraging
extensive knowledge
of products and services and created welcoming, positive experiences.

Managed customer's expectations and offered alternative products where
necessary, helped and
assisted customers to locate merchandise.
• Coordinated restocking and manage the floor with current merchandise
and ensure that the
correct promotional signs set