Rawan Adam

Dedicated Customer Service Specialist with a proven ability to prioritize and multi-task effectively in fast-paced environments. Strong verbal and written communication skills, coupled with active listening and clear articulation. Proficient in problem-solving, conflict resolution, and empathetic customer engagement. Demonstrated adaptability, time management, and attention to detail, with a commitment to providing accurate and timely support. Collaborative team player with a a track record of successfully handling escalated customer issues to ensure high levels of satisfaction.