Ray Ameller

Maintenance, repairs, diagnostics on all European makes and models. Specializing in Audi/ VW and Mercedes Benz.

• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.

• Enhanced vehicle performance by conducting thorough diagnostic tests and identifying necessary repairs.
• Streamlined repair processes for increased efficiency and customer satisfaction, implementing effective time management strategies.
• Increased customer trust by providing accurate explanations of technical issues and offering appropriate solutions tailored to individual needs.
• Ensured adherence to manufacturer guidelines during all vehicle servicing procedures, maintaining warranty compliance for customers'' benefit.
• Led a team of automotive technicians to consistently deliver high-quality workmanship and exceed customer expectations.
• Lead diagnostics technician, programming, electrical diagnostics.

• Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Diagnostics, Driveability, OE Programming.

• Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
• Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
• Analyzed and located malfunctions in brakes, motors, switches, and control systems.
• Maintained accurate records of time and materials required to perform repairs and service.
• Used specialized tools to detect leaks in gas and refrigerant systems.

• Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
• Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
• Optimized inventory management systems by tracking stock levels closely and placing orders as necessary to prevent shortages or excess supplies.
• Improved customer satisfaction by providing precise and timely repair updates.
• Maintained up-to-date knowledge of automotive industry standards and practices.
• Diagnosed complex electrical issues, restoring vehicle functionality.
• Analyzed vehicle data using advanced diagnostic equipment.
• Used specialized tools to detect leaks in gas and refrigerant systems.