Summary
Overview
Work History
Education
Skills
Timeline
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RAY-ANN FOSTER

COVINGTON,GA

Summary

I am organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Sales Associate

Cricket Wireless
05.2023 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high stress situations.
  • Provided positive first impressions t welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products and services.

Retention/Customer Service Representative

Comcast
05.2023 - 08.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Processed customer service orders promptly to increase customer satisfaction.
  • participated in team meetings and training sessions to stay informed about product update and changes.

Sales Associate

Metro By T-Mobile
06.2022 - 12.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate items and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Accurately processed POS transaction, returning coin, currency, payment, cards, and receipts to customers.
  • Educated customers on current promotional offerings and products using persuasive selling tactics.

Stocker

Walmart
08.2020 - 02.2021
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.

Education

Associate of Science - Cyber Forensics Technology

Georgia Piedmont Technical College
Clarkston, GA
05.2025

Skills

  • Upselling
  • Multitasking
  • Retail Store Operations
  • POS System Operatons
  • Customer Service
  • Sales Experience
  • Goal-Oriented
  • Time Management
  • Listening Skills
  • Product and Service Sales

Timeline

Sales Associate

Cricket Wireless
05.2023 - 08.2023

Retention/Customer Service Representative

Comcast
05.2023 - 08.2023

Sales Associate

Metro By T-Mobile
06.2022 - 12.2022

Stocker

Walmart
08.2020 - 02.2021

Associate of Science - Cyber Forensics Technology

Georgia Piedmont Technical College

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