Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ray Bourdier

New York,NY

Summary

Assistant Operations Manager with extensive background in administration. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects.

Overview

7
7
years of professional experience

Work History

Executive Concierge

J.P. Morgan Chase & Co
New York, NY
09.2021 - Current
  • Manage high volume phone calls and emails. Verifying up to 500 check-ins daily. Established relationships with members
  • Remedied issues quickly and effectively performed through active listening, conflict resolution and dynamic communication skills
  • Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands and increased productivity
  • Point of contact for building maintenance, facilities standards, planning, contracting for services and project management.

Assistant Operations Manager

LIVunLtd
New York, NY
08.2015 - 09.2021
  • Successfully met department of health and CDC requirements to execute "The Waterline Club" grand opening in 2020. Registered 250 memberships on first day.
  • Coordinating with General Manager in different operational issues and performed extensive inspections
  • Actively participated in development and adherence of facility operations and maintenance performance standards.
  • Support best methods for sourcing, contracting, and managing facilities maintenance and janitorial contracts and ensures compliance with all policies and procedures.

Education

Associates - Aircraft & Powerplant

Vaughn College of Aeronautics And Technology
East Elmhurst, NY
01.2024

Skills

  • Computer skills including Salesforce and MS Office Suite (Word, Excel, PowerPoint)
  • Preventive Maintenance and Security Procedures
  • POS Inventory System Operation
  • Performance Evaluations and Payroll
  • Reservations and Ticketing
  • Customer Accounts Management
  • Strong Verbal and Written Communication
  • Bilingual: Spanish & English
  • CPR/AED Certified
  • Strong Verbal and Written Communication
  • Bilingual: Spanish & English
  • CPR/AED Certified

Timeline

Executive Concierge

J.P. Morgan Chase & Co
09.2021 - Current

Assistant Operations Manager

LIVunLtd
08.2015 - 09.2021

Associates - Aircraft & Powerplant

Vaughn College of Aeronautics And Technology

Similar Profiles

CREATE PROFILE
Ray Bourdier