Ray Fore
Foley
Summary
A very capable and professional approach to my work, excelling in customer engagement, and problem-solving. Skilled in operating heavy machinery and adept at fostering relationships, I consistently delivered exceptional service and communicated well team members and customers, enhancing overall performance. Committed to achieving customer satisfaction and operational excellence. Eager to learn new skills to provide more, wherever I am.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Hoods Home Center
Foley
12.2023 - Current
- Operated heavy machinery (forklift, Skyjack, box trucks).
- Worked directly with customers and contractors, mainly in home improvement.
- Well-trained in many areas, such as bathrooms, kitchens, outdoor decor, etc.
- Responsible for placing orders if needed.
- I reached out to manufacturers for products.
- Assisted customers with product selection, sizing and styling.
- Developed trusting relationships with customers by making personal connections.
- Answered incoming telephone calls to provide store, products and services information.
- Filing and handling paperwork.
Cashier
Publix
Foley
06.2019 - 11.2022
- Provided excellent customer service.
- Maintained great conversations while completing transactions in an efficient manner daily.
- Helped train others on the floor.
- Performed other duties as assigned by management.
- Worked closely with front-end staff to assist customers.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Sales Associate
Adidas
Foley
05.2021 - 08.2022
- Worked the register to complete transactions.
- Maintained stock on the floor.
- Managed inventory throughout the day.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Associate of Applied Science -
Coastal Alabama Community College
Bay Minette, AL05-2025
Foley High School
Foley, AL05-2022
Skills
- Communicating with customers and businesses
- Handling phone calls
- Using computer skills
- Listening skills
- Friendly and outgoing
- Problem-solving
- Verbal/written communication
- Professional demeanor
- Ability to learn
Accomplishments
- Part of Ambassadors at the college I attended. Often volunteered, reached out to new students, and gave tours.
- Was responsible for maintaining volunteer hours and being a point of contact for both students and faculty
Affiliations
- I enjoy volunteer work
- I like to help others out when I can
- I enjoy building new skills
- Able to reach out to provide service in the workplace
Certification
- Medical Examiner's Certificate (DOT card) for commerical driving
Timeline
Sales Associate
Hoods Home Center
12.2023 - Current
Sales Associate
Adidas
05.2021 - 08.2022
Cashier
Publix
06.2019 - 11.2022
Associate of Applied Science -
Coastal Alabama Community College
Foley High School
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