RAY MARSHALL
Brooklyn,NY
Summary
Dedicated Housekeeping Manager with 20 years of healthcare housekeeping and environmental services experience. Skilled in staff supervision, daily operations, scheduling, Kronos, and maintaining high cleanliness standards.
Overview
32
32
years of professional experience
Work History
Housekeeping Manager
Brookdale Hospital
Brooklyn, NY
03.2016 - 12.2022
- Supervise and coordinate daily housekeeping operations in a healthcare environment, ensuring effective staff supervision and adherence to building service standards.
- Managed housekeeping staff, assignments, employee scheduling, and daily workflow, enhancing building operations and service delivery.
- Maintain high standards of cleanliness, sanitation, and patient-care-area appearance, supporting compliance with regulatory and infection control procedures.
- Trained and guided housekeeping staff in proper cleaning procedures and workplace standards, fostering a culture of compliance and quality.
- Facilitated bed tracking to optimize room assignments and support timely patient admissions. and room turnover to support hospital and healthcare environment operations.
- Managed floor-care operations, performing stripping, waxing, and routine maintenance tasks.
- Monitor staffing, attendance, and timesheet management using Kronos workforce management system.
- Prepared and reviewed employee timesheets and schedules, ensuring accuracy for payroll processing and operational needs.
Housekeeping Crew Leader
Brookdale Hospital
Brooklyn, NY
02.1995 - 03.2016
- Led housekeeping staff and coordinated daily cleaning assignments, demonstrating strong staff supervision in a healthcare environment.
- Coordinated employee scheduling, timekeeping, and work distribution to optimize building service operations.
- Ensured compliance with sanitation and cleanliness standards by monitoring cleaning protocols in assigned areas.
- Supported facility operations and patient flow by tracking bed availability and managing room turnover.
Housekeeping / Environmental Services
Brookdale Hospital
Brooklyn, NY
03.1993 - 02.1995
- Cleaned and organized hospital areas to maintain safe, sanitary environment, supporting sanitation and facility operations.
- Cleaned and organized patient rooms and common areas to meet regulatory standards.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Manager
Previous Experience
04.1991 - 03.1993
- Coordinated daily operations to enhance staff support in fulfilling roles.
Education
Sr John College
Skills
- Healthcare Environmental Services
- Staff Supervision & Leadership
- Employee Scheduling
- Kronos Workforce Management
- Time sheet
- Bed Tracking
- Floor care
- Staff Training
- Daily Operations Coordination
- Sanitation standards
- Infection control management
Timeline
Housekeeping Manager
Brookdale Hospital
03.2016 - 12.2022
Housekeeping Crew Leader
Brookdale Hospital
02.1995 - 03.2016
Housekeeping / Environmental Services
Brookdale Hospital
03.1993 - 02.1995
Manager
Previous Experience
04.1991 - 03.1993
Sr John College